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Pain relief drug shortages caused by COVID-19 disruptions still frustrating pharmacies, patients

Many pharmacies in Newfoundland and Labrador have been unable to stock common cold and analgesic medications due to ongoing supply chain issues.

Supply chain problems that began at the height of the COVID-19 pandemic have not yet been resolved

A single box of Infants Tylenol medication is all that's left on an empty pharmacy shelf usually filled with main relief medications.
St. John's pharmacist Robert Doyle says global supply chain issues are leading to scarcity of common medications around the province and the country. (CBC News)

Many pharmacies in Newfoundland and Labrador aren't able to stock cold and pain relief medications due to supply chain problems caused by the COVID-19 pandemic, and now some prescription medications are also becoming scarce.

Denise Vokey of Paradise learned about the shortages the hard way when her daughter recently underwent dental surgery to have some teeth extracted and a retainer put in.

"She was given a prescription for pain," Vokey told CBC News on Wednesday, "but they said if she was having pain in between her dosage, we could supplement with acetaminophen."

However, when Vokey went to the drugstore, she could only find drugs that were incompatible with her daughter's prescription.

"Everything was wiped out," she said.

Empty shelves

Vokey was eventually able to find a usable painkiller — the last one on the shelf —at a different store, but she isn't the only one running up against drug shortages.

Robert Doyle, a pharmacist at Neighbourhood Pharmacy in St. John's for over 30 years, says they're still experiencing shortages that began during the height of the pandemic. But while the main concern then was a shortage of prescription drugs, the type of medications they can't keep stocked has changed.

"We're finding there's a bit of a shortage right now and some of the common items they might expect to find on our shelves like a Tylenol, Benylin and Robitussin for both children and adults," said Doyle. That's in addition to some blood pressure medications and common pain medications.

We've been on the front line trying to work safely for both patients and our staff.- Robert Doyle

The reasons for the continued scarcity — throughout the province and Canada, said Doyle — are complex, but familiar to anyone experiencing empty shelves during the era of COVID-19.

"It's been suggested that some of the manufacturing plants where the medications are being made, perhaps there's issues with the plants or maybe some of the workers have COVID in different countries and the plants are running behind schedule there," said Doyle.

He says there are also raw material shortages and transportation issues, all still due to COVID-19 disruptions.

Check for alternatives

Doyle's advice is to ask a pharmacist about their supplies, or alternatives available for drugs that are out of stock.

Doyle said the last couple of years have been challenging for pharmacy owners and pharmacists.

"You can imagine people when they're unwell, perhaps one of the first steps they'll make is to the local pharmacy. So we've been on the front line trying to work safely for both patients and our staff," he said.

"It seems like it's worked well for the pharmacies. You know, we're doing what we can to help out." 

Read more from CBC Newfoundland and Labrador

ABOUT THE AUTHOR

Andrew Hawthorn

Journalist

Andrew Hawthorn is a writer and reporter working with the CBC in St. John's.

With files from On The Go