Toronto

'We're not there yet': Metrolinx CEO won't provide opening date for troubled Eglinton Crosstown LRT

Metrolinx is refusing to provide an update on an opening date for the long-delayed Eglinton Crosstown LRT line, citing technical issues in the testing and commissioning phase that are continuously pushing the finish date further down the road. 

Light rail line's opening pushed back again amid testing problems, next update to come in November

Construction workers work on a construction site in a city. Cars and buses are seen in the background on the road.
The Eglinton LRT construction just west of Yonge Street on September 27, 2023. On Wednesday, Metrolinx CEO Phil Verster said he wouldn't provide an updated opening date for the already-delayed project. (Michael Wilson/CBC)

Metrolinx is refusing to provide an update on an opening date for the long-delayed Eglinton Crosstown LRT line, citing technical issues in the testing and commissioning phase that are continuously pushing the finish date further down the road. 

"Any prediction of an opening date at this stage of the project will just be an estimate, and I'm not comfortable giving that," said Metrolinx CEO Phil Verster.

"When I give you a date it must be something I believe in and we're not there yet."

Phil Taberner, the project's vice president, says construction is "pretty much" complete except for a small section near Eglinton-Yonge.

He said testing and commissioning is considered a "high-risk" part of the project, and that they're anticipating "faults and issues" that will take an "unpredictable" amount of time to rectify.

"We want the tests to be rigorous, and we want to identify these issues," he said. "This then gives us the assurance that we've got a robust, safe and reliable railway."

WATCH | Metrolinx CEO refuses to provide opening date for Eglinton Crosstown LRT: 

Metrolinx CEO ‘not comfortable’ providing new opening date for Eglinton Crosstown

1 year ago
Duration 0:58
"When I give you a date it must be something I believe in and we're not there yet," said Metrolinx CEO Phil Verster.

Verster says Metrolinx has a "really good idea" of the approximate opening date, even though he chose not to divulge it. The transit agency intends to give an update every two months, with the next one slated for November. 

"Given the facts of what has caused the different delays. I am very excited about the Eglinton Crosstown. We are not that far away," said Verster.

History of delays, legal disputes

The 25-stop, 19-kilometre line was last slated to be up and running in the fall of 2022, but construction has stretched on long past that. 

The regional transit agency attributes some of the challenges behind the delay to the COVID-19 pandemic, repairs to the existing Yonge-Eglinton subway station, and the consortium of four companies, Crosslinx Transit Solutions (CTS), contracted by Ontario's previous Liberal government to design and build the Crosstown.

A man speaks in the front of a room full of people. A presentation is loaded onto a screen behind him.
Metrolinx CEO Phil Verster gives an update on the Eglinton Crosstown LRT's completion to a room full of reporters on September 27, 2023. (Robert Krbavac/CBC)

Work began on the Crosstown in 2011 and Metrolinx previously announced completion dates of 2020 and 2021.

The repeatedly delayed and over-budget project has been stymied amid reports of some 260 quality control issues, which Verster said is now down to 225.

It's also faced legal threats from CST. In May, the consortium alleged that Metrolinx failed to retain an operator for the unfinished transit line. Verster confirmed Wednesday that the courts sided with Metrolinx and CTS has to follow the agreed path of arbitration. 

The transit line, also known as Line 5, is expected to run along Eglinton Avenue from Mount Dennis in the west to Kennedy in the east.

Internal Metrolinx documents obtained by CBC Toronto last year show that the budget for the project has ballooned to nearly $13 billion, a figure that includes 30-year maintenance costs. That's more than double the initial estimates.

Fire Metrolinx CEO, NDP says 

Toronto-St. Paul's Coun. Josh Matlow, who's been critical of the project's delays, is renewing his call for a public inquiry into Metrolinx's handling of the project since it's been more than a decade since work started. 

"If Phil Verster is going to do a press conference, actually provide some information," said Matlow.

"You have a duty and a responsibility to tell the public the truth and be accountable for the hundreds of millions of dollars in cost overruns, tax dollars and the years of delays that have hurt communities and devastated businesses."

Susan Bazarte owns one such business. She's been running Eglinton Fast Food Inc. for 14 years and has been operating for the entire duration of construction.

"I've been waiting for a long time," said Bazarte. "I almost want to close."

An Eglinton Crosstown test vehicle is loaded onto the tracks on Eglinton Avenue.
An Eglinton Crosstown test vehicle is loaded onto the tracks. (Christopher Mulligan/CBC)

Verster says he's accountable for delays and is "doing everything possible" to get the project over the line.

On Wednesday, the Ontario NDP demanded action over to the LRT's continued delay. Ottawa Centre MPP Joel Harden called for the newly appointed Transportation Minister Prabmeet Sarkaria to fire Verster.

Verster makes nearly $900,000 and is the fifth-highest paid public servant in the province, the party pointed out.

"Consumed by scandal, Ford's Conservatives have lost control of the province's transit agency and the vital Eglinton Crosstown," he said. "It's clear they can't build transit projects in this province, and people are left waiting for transit that feels like it will never arrive."

ABOUT THE AUTHOR

Vanessa Balintec is a reporter for CBC Toronto. She likes writing stories about labour, equity, accessibility and community. She previously worked for CBC News in New Brunswick and Kitchener-Waterloo. She has a keen interest in covering the Accessibility for Ontarians with Disabilities Act. You can reach her at vanessa.balintec@cbc.ca.

With files from Dale Manucdoc