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TD Bank customer lost $480 after e-transfer cancelled — despite having autodeposit
An Edmonton woman is out almost $500 after accepting an e-transfer for power tools she advertised for sale. She figured the e-transfer was secure, since she has autodeposit set up on her TD Bank account. She was wrong.

Erica Johnson
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Travel insurance giant refuses payout, claiming Ontario man's COVID not severe enough
Despite having COVID-19 emergency medical coverage, an Ontario man's insurance claim was denied after he tested positive while vacationing in Antigua. Why? He wasn't sick enough to qualify. But one lawyer says the policy was clear and Manulife was wrong to reject the claim.

Carolyn Dunn
Canada -Kitchener-Waterloo ||

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Family denied reimbursement despite COVID-19 insurance | Go Public
An Ontario family says they were denied reimbursement from Manulife after one of them fell ill with COVID-19 while on holiday. Correction: This video has been updated because a previous version incorrectly stated the couple had trip interruption insurance.

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Family says Amazon shipped fake product, refuses refund until 'correct' item returned
A Calgary man thought it'd be a nice present for his son — ordering computer parts on Amazon so his newly minted high school grad could build his own PC. But when the $690 graphics card arrived, it turned out to be a fake. That was the start of a five-month headache.

Erica Johnson
Business ||

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Edmonton man could see private data of other Brinks customers through his home security system — for months

Carolyn Dunn
Canada -Edmonton ||

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Edmonton man told to pay $2,400 'market adjustment' fee on new car he'd ordered — or lose it

Erica Johnson
Business ||

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Renter finds out 'guaranteed' U-Haul reservation isn't guaranteed

Carolyn Dunn
Canada -Toronto ||

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Man sleeping in his car says tenants owe more than $31K, won't leave his rental property

Erica Johnson
Business ||

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This blind man has been fighting for years to get 'talking prescriptions' at his local pharmacy

Carolyn Dunn
Health ||

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Preventable bedsore contributed to this man's painful death, and they're on the rise

Erica Johnson
Health ||

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RBC agent pushes unnecessary chequing account on customer, comments on his accent

Erica Johnson
Business ||

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How this man fought for $5,200 after a travel agency spent his airline vouchers — on other clients

Erica Johnson
Go Public ||

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Man fights for $5,200 after travel agency spends airline vouchers on other clients | Go Public

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Mistake by e-commerce platform Shopify nearly costs B.C. business $18K

Caroline Barghout
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Uber driver's racist slur caught on video after passengers refuse to end trip early

Rosa Marchitelli
Canada -Toronto |

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Insulted by a driver, then billed by Uber | Go Public

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Truck driver robbed of day in court, denied compensation after lawyer lies, gets suspended and disappears

Rosa Marchitelli
Canada -Saskatoon |

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Truck driver denied compensation after lawyer lies, gets suspended and disappears | Go Public

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Her mail was opened, her Apple Watch stolen and this woman blames Canada Post

Caroline Barghout
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$10,000 wire transfer disappears after bank puts it in wrong account

Rosa Marchitelli
Business |

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Couple loses $10K wire transfer after bank deposits it in wrong account | Go Public

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Paralyzed man says he's risking his health because he can't afford medical supplies he needs to urinate

Rosa Marchitelli
Canada -Toronto |

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Toronto man with paraplegia struggles to pay for supplies not covered by health system | Go Public
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Woman outraged CIBC job application suggests traditional regalia for video cover letter

Caroline Barghout
Go Public |

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