Toronto

Toronto councillors frustrated with lack of e-scooter enforcement

Toronto's city council approved a slew of recommendations aimed at improving the city's grasp on e-scooters, but members say they're frustrated at the lack of enforcement of the city's own laws.

City staff say more action from province, federal government needed in order to legalize them

A close-up photo of wheels of three electric scooters.
Electric scooters are banned in Toronto but are still widely used. Members of city council are frustrated at the lack of enforcement and say they need more action from the province and federal government in order to legalize e-scooters. (Kyle Bakx/CBC)

Some Toronto city councillors are expressing their frustration with the lack of enforcement of the city's own laws prohibiting e-scooters.

Under city bylaws, people aren't allowed to use electronic scooters on public streets. During a meeting on Thursday, council once again refused to opt in to a pilot project that would potentially legalize the vehicles.

Despite the rules, the number of people using e-scooters has only grown throughout the years, posing safety risks to the public and liability risks to the city, according to a city report on its plan to manage "micromobility" in the city, which includes vehicles such as e-mopeds and electric mini-cars. 

"They're not going to go away any time soon, and simply saying that we will not participate because of liability issues, I think is not good enough," said Toronto Centre Coun. Chris Moise, who's in favour of an e-scooter pilot in the city.

"Pulling over the odd electric scooter is not going to happen," added Scarborough-Guildwood Coun. Paul Ainslie. "We need to really get ahead of this, figure out what the solution is, move this forward, because we're not going to stop electric scooters from being used in this city."

Police told councillors they only issued 89 tickets for bikes or e-scooters being used on sidewalks in 2023, with their data not distinguishing between the two vehicles. The city says it needs the provincial and federal governments to play a bigger role in regulating e-scooters across the board before staff can tackle the issue locally.

Toronto wants the province to create licensing and insurance schemes and the federal government to better standardize how e-scooters are designed. In the meantime, with enforcement resources tight and infrastructure not built to the task, education and awareness remain the best course of action, staff said. 

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Ashley Milton is asking the city to better regulate e-scooters, which are currently banned from Toronto roads. "I'd like them to take into account that sidewalks are actually made for people, not for motorized vehicles," she said.

Barbara Gray, the city's general manager of transportation, said the city's roads aren't built to accommodate the small tires e-scooters have.

"We really do need to be cautious in our approach to doing this," she said.

Another issue with legalizing e-scooters is where they'll be allowed to be parked. Gray pointed to other cities that have rental programs where scooters have been placed undocked on sidewalks, which pose a safety hazard to people with disabilities, she said.

"It's one of the reasons why we were so challenged by the pilots," she said. 

Gray said the city will continue to work with other cities that have opted in on the provincial e-scooter pilot and monitor the data that comes that comes out of the program.

City approved use of small electric cars on streets

But some council members say that until that happens, people will continue using e-scooters, posing a risk to road safety.

"I certainly hear in my ward over and over again stories both about the gig workers who get injured and get no compensation and about those they injure who get no compensation," said University—Rosedale Coun. Dianne Saxe.

"I don't think that we can simply bury our heads in the sand and somehow the problem is going to go away," said Humber River—Black Creek Coun. Anthony Perruzza. 

CBC Toronto has reached out to the provincial and federal government for comment. 

City council did approve a slew of recommendations included in the report Thursday, including asking the province to allow the city to license courier businesses, their vehicles and implement an insurance scheme for them. The city also voted to install signs in parks and trails stating what vehicles are allowed, as well as requesting a joint police and staff "educational blitz" this summer, along with an enforcement blitz next year.

Council has also opted into allowing the use of low-speed vehicles such as small electric cars on Toronto streets and directed staff to help create a "multi-partner table" with businesses, people with disabilities and other locals to collaborate on a public education campaign on road safety.

With files from Shawn Jeffords