Bureaucrat in charge of Phoenix pay system shuffled into new role
Rosanna Di Paola accepts new role as 'special adviser' for Public Services and Procurement Canada
The bureaucrat who oversaw the Phoenix pay system has been shuffled into another role at Public Services and Procurement Canada.
Rosanna Di Paola, the department's associate assistant deputy minister of the accounting, banking and compensation branch, has accepted a new role as a special adviser.
"This new role will see her focus on several important projects related to pay modernization that require extensive pay and benefits expertise," wrote department spokeswoman Me'shel Gulliver Bélanger in an emailed statement.
- Senior official says Phoenix isn't the problem, it's how people used it
- Phoenix pay system 'functioning as designed,' says senior federal manager
Di Paola — whose involvement with the modernization of the pay system dated back to 2006 — will no longer have responsibility for making key decisions about the Phoenix pay system, sources told CBC News.
Her replacement is Marc Lemieux, who most recently served as an executive director and acting vice-president at Canada Economic Development for Quebec Regions, according to Public Services and Procurement Canada.
Oct. 31 deadline to clear backlog cases approaches
The move comes as the government's Oct. 31 deadline nears to clear a backlog of tens of thousands of cases of public servants who have experienced problems with their pay since the system rolled out earlier this year.
- More than half of Phoenix pay backlog remains as Oct. 31 deadline looms
- Government accused of hiding full scope of Phoenix fiasco
During a tribunal hearing on the Phoenix pay system's problems last month, Di Paola testified the problems were due to a lack of training, not the software.
"To do it over again, I would have made training absolutely mandatory," she told the hearing in September. "We underestimated the time it took people to adapt to the new technology. The learning curve just seemed to be much longer than we expected.
"The information is not being entered into the departmental HR system in a timely way or correct way. The second root cause we found is the processing time in Miramichi [N.B.] has been slower than expected."
After her testimony, Di Paola was noticeably absent from the department's next two technical briefings on the Phoenix situation. Prior to her testimony, she had attended most of those briefings.