Ottawa

OC Transpo bus driver protective barriers delayed until 2019

The City of Ottawa has pushed back a pilot project that would equip a dozen city buses with a protective barrier for drivers until the new year.

A pilot project expected to begin this year has been delayed until the first quarter of 2019

Toronto transit driver showing a barrier to protect bus drivers from being assaulted by passengers. OC Transpo will be doing a pilot project with similar barriers in 10 buses, and will depend on feedback from drivers on how effective they are at preventing a growing number of assaults against drivers. (CBC News)

The City of Ottawa has pushed back a pilot project that would equip a dozen city buses with a protective barrier for drivers until the new year.

Earlier this spring, the general manager of OC Transpo John Marconi committed to introduce the shields designed to "restrict customer access to the operator's area," later in the year.

But in a statement to CBC the transit agency has now set installation of a new prototype into about a dozen buses for the first quarter of 2019. 

Clint Crabtree, the president of the union representing bus drivers — the ATU 279 — said the union has been recommending the barriers to protect drivers from assaults for more than a decade, but he said most recently the city has been supportive despite the delay. 

CBC has reported on the spike in both verbal and physical assaults against OC Transpo drivers in recent years.

"Nobody deserves to be assaulted but especially when they're trying to do a service to the public and being assaulted while they're at work — it is not acceptable," said Crabtree.

Edmonton has become the latest city to move ahead with the installation of bus barriers expected in January in a bid to protect drivers at a cost to the city of $6.95 million. ​

Crabtree said the project in Ottawa is limited to a dozen buses for now and will depend on drivers' feedback to see whether they really make a difference. 

"Right now there isn't a lot of data on how effective they are in preventing assaults," said Crabtree. 

AROW Global — a manufacturer of bus barriers which makes a number of custom models for different bus services — has been chosen to make a prototype for about a dozen OC Transpo buses. (AROW Global)

The city statement from Troy Charter, the Director of Transit Operations confirmed "OC Transpo is working with the City's Supply Services team to procure 12 operator protection barriers," adding the prototype has been chosen. 

Crabtree said the union has had four members as part of a working group picking out the prototype.

He said the prototypes are being developed by AROW Global, which has manufactured barriers for other bus agencies in Canada and the U.S.