Ottawa

E-scooters ready to roll with safety upgrades, city says

Shareable e-scooters are returning to downtown Ottawa streets after a delayed start to the 2022 season, and the city is hoping they'll be safer for both users and pedestrians.

Neuron scooters to return Wednesday, Birds to follow next week

Bird Canada is one of two companies selected by the city to operate during the 2022 season. (Francis Ferland/CBC)

Shareable e-scooters are returning to downtown Ottawa streets after a delayed start to the 2022 season, and the city is hoping they'll be safer for both users and pedestrians.

Under the pilot project, which city council extended for a third year in March, the battery-powered, GPS-enabled scooters popped up in late May last year and in mid-July in 2020.

In a news release, the city said two companies have been selected to return this season: Bird Canada and Neuron Mobility. A third company that has operated in Ottawa, Lime Electric Scooters, will not return this year. 

Neuron scooters will hit the streets on Wednesday, followed by Bird next week.

According to the city, this year's launch will take place in a few select neighbourhoods, then expand to other areas if new features designed to enhance safety are shown to be working properly.

Software upgrades

The e-scooters will now emit a continuous sound that will alert others when one is near. New embedded technology will also deter riders from using the sidewalk, and encourage proper parking, the city said.

Riders who fail to park their scooters safely will face extra fees, and those who disregard other rules could be slapped with additional fines and even barred from using the apps, according to the city.

That's meant to address concerns raised by accessibility advocates who complained the scooters were often left cluttering sidewalks, creating a hazard.

The scooters will be available for use from 6 a.m. to 11 p.m. throughout the season. 

A sign on an orange Neuron e-scotter says, "No riding on sidewalk."
A sign on a Neuron e-scooter warns users not to ride on sidewalks. (Francis Ferland/CBC)
A sign on an e-scooter says, "Is this e-scooter misparked? Send us a report by scanning this scooter's QR code."
Another sign on Neuron's e-scooters asks people to report badly parked scooters by scanning a QR code with a smartphone. (Francis Ferland/CBC)