Ottawa

After Abdirahman Abdi's death, customer wants people to stop taking anger out on Bridgehead

A regular customer at the Ottawa coffee shop that called 911 on Abdirahman Abdi says any anger over the Somali-Canadian man's death should be directed at the police who arrested him — not the cafe's employees.

'The staff are only doing their job'

People walk past the Bridgehead coffee shop on Fairmont Avenue that made the 911 call which eventually led to the fatal July 24 arrest of 37-year-old Abdirahman Abdi. (CBC)

A frequent customer at the Ottawa coffee shop that called 911 on Abdirahman Abdi says any anger over the Somali-Canadian man's death should be directed at the police who arrested him — not the café's employees.

Ernie Denault told CBC News that, since Abdi's death, staff at the Bridgehead at Wellington Street West and Fairmont Avenue have been blamed in-person for their response on July 24.

But he said the manager who made the 911 call shouldn't be demonized for making that decision.

"He's taking it on himself — like it's his fault for phoning the police in the first place. Which it's not. They did exactly what they should've did," Denault said Friday.

Abdi died one day after being arrested outside his Hilda Street apartment, only a few blocks away from the coffee shop where police received reports that a man had been groping people.

Ontario's Special Investigations Unit continues to investigate the circumstances around the 37-year-old's death, focusing their probe on two Ottawa Police Service officers involved in the arrest: constables Dave Weir and Daniel Montsion.

Ernie Denault has lived in the neighbourhood for four years and says he visits the Bridgehead at Wellington Street and Fairmont Avenue almost every day. (CBC)

Abdi was never violent previously

Denault said Friday that he goes to the Bridgehead "almost every morning" since moving to the neighbourhood four years ago. He said he was there the morning of Abdi's arrest, and saw Abdi there, but didn't see any violence take place.

Denault said Abdi would often come into the shop and "just stare at people," adding that he'd never seen the man physically confront anyone before.

"He had never touched anybody before ... he'd just make you feel uncomfortable, because he'd sit there and stare at you," Denault said. "He'd sit there with a coffee. I guess he'd just get so mixed up in his mind."

Abdi's family has said that, before his death, Abdi suffered from mental health issues.

Echoes comments from café president

Denault's description of Abdi's behaviour echoes that of Bridgehead president Tracey Clark, who broke her silence on CBC Radio's Ottawa Morning and spoke about how she felt the experience of both the coffee shop's customers and employees had been rendered "invisible" by the furor around Abdi's death.

Clark also said Abdi would stand and stare at customers, sometimes getting a "little too close." Before his death, staff had talked to Abdi about his behaviour, Clark said.

Abdirahman Abdi died after Ottawa police tried to arrest him. Ontario's police watchdog, the SIU, is now investigating. (CBC)

"The story very quickly jumped to the police brutality that's alleged to be involved, and it jumped to justice for Mr. Abdi — which, on a personal level, I think is totally appropriate that it does," Clark said.

"There was a real minimization of what the staff or the customers in the store experienced ... the staff describe it as a bit surreal, almost, because what happened in the store was an assault and an escalating situation where there really wasn't a choice and there were multiple calls to 911."

Denault told CBC News that since Abdi's death, he's seen people come into the Bridgehead and tell the manager who made the 911 call that he never should have alerted the police.

"It's really weighing on him," said Denault. "People got to stop taking it out on the staff. The staff are only doing their job."