Nova Scotia

Pictou Lodge Beach Resort will not reopen after Fiona damage

Pictou Lodge Beach Resort will not reopen. An email from the general manager to people who had booked stays at the venue says the owners have concluded they "cannot continue to run the business.”

Owners concluded they 'cannot continue to run the business'

A wood cabin with roof damage
Pictou Lodge suffered extensive damage, with roofs blown off and power lines downed during Hurricane Fiona. (Robert Short/CBC)

The Pictou Lodge Beach Resort, heavily damaged by post-tropical storm Fiona, will not reopen this summer as planned.

The Pictou Advocate broke the story on Tuesday. The resort's general manager, Kate Surrett, sent an email to people with bookings at the venue saying the owners — after a "lengthy but necessary" insurance process — "decided they cannot continue to run the business."

"This is extremely disappointing news for us as we did believe we would be returning to business this summer," her email continued.

Pictou Lodge declined an interview with the CBC on Tuesday.

Tourism Minister Pat Dunn spoke about the closure at Province House minutes after hearing the announcement and said he was "very, very surprised."

"I hope we're not going to lose them, I hope something develops … it's an iconic place, it's one of the nicest places in Pictou County," Dunn, who is also the MLA for Pictou Centre, told reporters.

He estimated the lodge employed between 80 and 90 people.

A man with white hair and glasses wears a grey blazer with a white shirt and blue tartan tie.
Nova Scotia Progress Conservative MLA Pat Dunn, who represents Pictou Centre, heard about the closure of Pictou Lodge late Tuesday afternoon. (Robert Short/CBC)

"It certainly will hurt the area," Dunn said, adding it was a popular destination for weddings and business conferences.

"It's certainly disappointing to hear and I'm hoping something good can come out of this by the right people getting involved to see if we can move ahead and, perhaps, have it reopen."

The email from Surrett was sent to people who had made reservations so they could make alternative arrangements. Her email said the owners told staff all current customer deposits would be refunded and the process would start soon.

Wedding plans in limbo

The closure announcement has left some couples racing to find another wedding venue, including Ellen Crossman and her partner, Michael Veysey.

The pair have been planning their wedding since January 2022, and booked the Pictou Lodge for their ceremony on Sept. 30. 

Crossman said they'd last been in touch with staff a couple of weeks ago, and had no idea the venue could be closing.

"We were never given even an inkling that this could be a possibility," she said.

A couple smiles for the camera.
Ellen Crossman and Michael Veysey are among the couples who are now searching for a new wedding venue after the closure of Pictou Lodge. (Submitted by Ellen Crossman)

While Crossman said she feel sorry for staff who will be affected by the closure, she wishes Pictou Lodge had been more transparent.

"Then we would have been able to weigh our options and perhaps had a little bit more time to seek alternate arrangements or take the gamble that they may not open."

Now, Crossman and Veysey are "back to square one," searching for a venue that can accommodate their 120 guests in six months.

The couple have already paid vendors for some services, and Crossman said it's unlikely they'll get all their deposits back, which could mean a financial hit of a couple thousand dollars.

Major damage after Fiona

Surrett told CBC News in September 2022 she had hoped the off-season would give the lodge a chance to repair and rebuild from the damage sustained during post-tropical storm Fiona.

"I would say intense is an understatement," Surrett told CBC Radio's Mainstreet at the time of the storm's impact. "The wind was so strong, the building was shaking, the bed was shaking ... there was no sleep to be had, it was pretty intense and pretty scary."

A woman sits on a bed in a cabin that had its roof blown off.
Inside a cabin at Pictou Lodge that lost a roof during post-tropical storm Fiona. (Robert Short/CBC)

Century-old cottages lost porches and new units lost roofs and suffered water damage in the storm. The dining room at the lodge also suffered major damage, including to the range hood.

At the time, the lodge had hoped to reopen by spring.

"I am trying my hardest to make that happen," Surrett said at the time.

Debris strewn around century-old cabins at Pictou Lodge following Hurricane Fiona
Debris strewn around century-old cabins at Pictou Lodge following post-tropical storm Fiona. (Robert Short/CBC)

With files from Michael Gorman and Frances Willick