Nova Scotia

Some riders plan to take a pass on Halifax Transit payment app

Halifax Transit says it will be introducing a new mobile payment app this fall, but some passengers say they will likely stick with the tickets and passes.

New mobile payment system will be introduced this fall, city's website says

People are seen boarding through the front doors of a Halifax Transit bus
Passengers board a Lacewood Terminal-bound bus at Mumford Terminal in Halifax. (Jeorge Sadi/CBC)

Halifax Transit passengers accustomed to having exact change or finding a retail outlet that sells bus tickets may soon be able to use their mobile phones to pay when boarding, according to the city's website.

Halifax Transit says it will launch a new mobile fare payment app for Android and iOS devices starting some time this fall.

The announcement does not give an exact date but says HFXGO will operate as an additional payment option to actual tickets and cash.

The Halifax Transit webpage says "users of the app simply need to purchase their desired ticket or pass, activate the ticket, and show it to the Operator or ferry security staff just prior to boarding."

A woman with blonde hair speaks to the camera.
Liz Cobb said she might consider switching to the mobile fare payment app when it is introduced. (Jeorge Sadi/CBC)

Passengers at the Mumford Terminal on Saturday said the new option would likely be more convenient for some people.

Liz Cobb, who was waiting for her bus with her Halifax Transit monthly pass in hand, said she takes the bus to her job five days a week, but not usually on the weekends.

Cobb said she would consider switching over to the new system once it is introduced.

Graham Dodge, who volunteers at Souls Harbour Rescue Mission in Halifax, said his only concern is if the cost of the new system will raise the ticket price.

A man in a tan jacket and wearing a baseball cap speaks to the camera.
Graham Dodge said he hopes the cost of the new system won't result in higher ticket prices. (Jeorge Sadi/CBC)

He said finding the correct change for the bus or a place that sells tickets might be difficult for some people.

"I'm a cash-and-carry kind of guy," Dodge said. "But I also realized that I'm a dinosaur or getting to be one.... I realize that that's not the direction that society is headed."

A smiling woman in a purple sweater speaks to the camera.
Faith Daley said she doesn't think the app would work for her. (Jeorge Sadi/CBC)

Faith Daley takes the bus from time to time. She said using an app would probably work for a lot of people, but not her.

"I find apps a little confusing and I don't use them a lot," Daley said. "I just buy bus tickets at the drugstore and I have them all the time."

Halifax Transit says the app will be their branded version of the JustRide app by Masabi, which is used by more than 75 transit authorities around the world.

According to the webpage, a ticket or pass activated on the app can be used on another bus or ferry route without the need for a paper transfer. It said tickets on the app are valid for 150 minutes from activation.

One-, two- and seven-day passes will be available on the app along with monthly passes and single tickets, the webpage says.

Halifax Transit said it will continue to accept cash and physical tickets once the app is launched.