Manitoba

Cabbies argue Uber drivers need shields if ride-hailing service comes to Winnipeg

Uber drivers should be forced to install safety shields in their vehicles if the city decides to let the ride-hailing company into the Manitoba market, Winnipeg cabbies say.

Coalition argues Uber should be subject to safety measures introduced after 2001 stabbing death of driver

Gurpreet Deol, front left, and Winnipeg Community Taxi Coalition spokesperson Scott McFadyen (centre, wearing poppy) say if Uber comes to town, drivers should be required to have safety shields installed in their vehicles. (Jeff Stapleton)

Uber drivers should be required to install safety shields in their vehicles if the city decides to let the ride-hailing company into the Manitoba market, Winnipeg cabbies say.

The Winnipeg Community Taxi Coalition launched a set of proposed regulations it's calling "Pritam Deol's Law" on Wednesday. The organization held up the 2001 stabbing death of Unicity Taxi driver Pritam Deol as an argument for why Uber drivers should be subject to the same safety standards as local cab companies to help ensure no more drivers are killed on the job.

"We all know that taxi driving is one of the most dangerous jobs in the world," Winnipeg Community Taxi Coalition spokesperson Scott McFadyen said.

Deol, 52, was found stabbed multiple times in the early morning of July 18, 2001. Three people were arrested and charged in the case.

Deol's death ushered in a requirement in 2011 that all Winnipeg cab drivers have protective plastic shields installed around the driver's seat to prevent such crimes. Panic buttons, cameras and criminal and child-abuse record checks for drivers are also now mandatory, McFadyen said.

"It's a great legacy for my dad … there hasn't been any [more] taxi-related deaths," in Winnipeg since, said Gurpreet Deol, one of the slain driver's four children.

Deol, who has helped work on the implementation of previous safety measures, says one of the main things that inspired him to get involved was the chance to reduce violence and prevent deaths in cabs.

Gurpreet Deol helped implement safety measures in Manitoba's taxi industry in the years after his father was killed on the job. (Jeff Stapleton/CBC)

"I think the system has accomplished that," he said.

"The cameras, the shields, the criminal-background checks, those are very important elements of keeping our drivers safe on the road. And without mentioning any specific industry, I think this needs to apply as a standard across the industry."

McFadyen says Pritam Deol's Law is focused on maintaining the safety measures brought in after the cabbie's murder in the event Uber rides into town.

"There's been a massive reduction in violence against taxi drivers and we're just asking for Winnipeggers' support," he said.

Rejecting 'ride-sharing'

McFadyen takes issue with the description of Uber and similar models as "ride-sharing" services.

"If it walks like a taxi, if it talks like a taxi, it's a taxi," McFadyen said. "I would say we're a better service than Uber on many levels."

We haven't had any indications from the city with how they're going to proceed with this.- Scott McFadyen, Winnipeg Community Taxi Coalition spokesperson

McFadyen invoked standards set out in the Local Vehicles for Hire Act that apply to cabs, limousines and similar services, and criticized the provincial legislation for not going far enough to ensure ride-hailing vehicles will be safe for drivers and passengers alike.

Another point of contention with the legislation, McFadyen says, is that the bill gives municipalities the power to craft their own bylaws for the looming local Uber industry.

"We haven't had any indications from the city with how they're going to proceed with this," he said. "This is an industry that impacts 1,600 full-time drivers, and to not have these conversations with us is upsetting to say the least."

'The sooner the better'

Winnipeg Mayor Brian Bowman says he and some city councillors have been lobbied "very, very hard" by the taxicab industry and ride-hailing industries.

He says the proposed installation of shields in ride-hailing vehicles is something that will have to be hammered out in the coming months.

Winnipeg Mayor Brian Bowman says he plans to meet with taxicab industry officials in the coming weeks. (CBC)

"I do think there's an opportunity to improve the customer service for Winnipeggers who are riding in taxicabs or in ride-sharing," Bowman said. "Safety is a big issue for me, and safety is a big issue for Winnipeggers."

The act sets out a timeline that would allow for ride-sharing in Manitoba as early as March 1, 2018. Bowman says that based on that legislation, the city has a responsibility to have a regulatory process in place in Winnipeg by then.

"The sooner that we can have an administrative report for debate and for input by industry stakeholders — and obviously members of council — the sooner the better," he said.

"The longer we leave it, the more pressure it will put on the industry, as well as the public service."

Bowman says he has been reaching out to taxicab industry professionals and expects to hold several meetings with them in the coming weeks.

Aversion to spending

Gurdiel Singh, who says he outfits taxis with protective gear, estimates the total cost of installing cameras, shields and other safety measures at $5,500 per vehicle.

On top of installation costs, McFadyen says, it costs $10,000 a year to insure a taxi in Winnipeg.

McFadyen says the mounting cost of operating a car-for-hire has contributed to Uber leaving or threatening to leave markets in other places, including Quebec.

"Any sort of safety framework that's been brought in place has actually scared our competitor out of that marketplace," he said.

"Their business model is based on spending as little as possible to get into a marketplace, and if there are any barriers they generally don't proceed in that marketplace."

Tarlochan Gill, chairman of the Unicity Taxi board, says ride-hailing businesses have to be held to the same safety standards as taxi companies. (Jeff Stapleton/CBC)
Uber has said a system of checks and balances that requires passengers and drivers identify who they are through the service's app serves as a deterrent against violence in its vehicles. 

But McFadyen says it's the presence of cameras, panic buttons and shields that provide the real deterrent.

"The argument about anonymity is, I think, a stretch to say the least," he said. "The body of evidence is that with a camera, the shield, the panic button, the criminal-background check, those are the measures that lift the safety standards."

Tarlochan Gill, a cab owner and chairman of Unicity Taxi, says he is ready to face business challenges if a company such as Uber enters Winnipeg. He just wants those companies to be held to the same standards as cab companies.

"If the shield and camera is there we have no problem," he said. "They're doing the same taxi business, they can do the same … insurance policies, all the rules and regulations should be followed by them, too."

ABOUT THE AUTHOR

Bryce Hoye

Journalist

Bryce Hoye is a multi-platform journalist covering news, science, justice, health, 2SLGBTQ issues and other community stories. He has a background in wildlife biology and occasionally works for CBC's Quirks & Quarks and Front Burner. He is also Prairie rep for outCBC. He has won a national Radio Television Digital News Association award for a 2017 feature on the history of the fur trade, and a 2023 Prairie region award for an audio documentary about a Chinese-Canadian father passing down his love for hockey to the next generation of Asian Canadians.