Calgary

New $2B international terminal at Calgary airport takes off

The vast new $2-billion expansion of the Calgary International Airport that opened Monday is "the most advanced airport terminal in Canada," its top official says.

Features 24 gates and 5 levels spread over 2 million square feet

People heading out of Calgary's new international airport terminal get their boarding passes scanned as the new wing opens. (Colleen Underwood/CBC)

The vast new $2-billion expansion of the Calgary International Airport that opened Monday is "the most advanced airport terminal in Canada," its top official says. 

The new international terminal has 24 gates and features North America's first "call-to-gate boarding system," which features central waiting areas where passengers can eat, relax or shop while being a five-minute walk away from their departure gate.

Airport terminal set to open

8 years ago
Duration 1:02
The new YYC international terminal is set to open Oct. 31.

It also features enhanced Canada-U.S. customs technology, and a custom-designed passenger shuttle service, says Calgary Airport Authority (YYC) CEO Garth Atkinson in a release.

The airport is expecting about 130 international flights to come through the new terminal on Monday. The first flight out of the terminal departed to Puerto Vallarta at 6 a.m.

Henry Stevens, YYC communications manager, says the public trials held prior to the official opening went well.

About 130 international flights were expected to come through the new terminal on its first day in service. (Colleen Underwood/CBC)

"We had more than 2,000 Calgarians come out and play the role of passengers," Stevens told CBC News on Sunday. 

"A lot of work has gone into the preparation, and we're ready, and we're looking forward to showing the terminal off," he added.

Henry Stevens with the Calgary Airport Authority says everything went according to schedule leading up to Monday's opening. (Kate Adach/CBC)

Still, Stevens says airport staff were busy in the hours before the new terminal opened, moving some security equipment, and opening the route for the new "YYC Link" passenger shuttles.

And while everything is expected to run smoothly, he says it never hurts for passengers to build in a little wiggle room.

"A few more minutes is probably not a bad idea, in part, because it will give you time to enjoy the new facility as well as get through the processes."

Some flyers said there are still some kinks to be sorted out.

"[The] security system is flawed time-wise and there is no Tim Hortons inside security. Isn't this Canada?" Kit Grant wrote on CBC Calgary's Facebook page after his flight to Minneapolis.

Stevens said things went very smoothly on the first day, but that there will inevitably be tweaks to make. 

The terminal spans about two million square feet, spread over five levels, serving U.S. and international destinations.

"I think it's absolutely beautiful. I love the ceilings in it," said Jacqueline Wilson, who got to the airport a bit early Monday to check out the new facility before heading off to the Riviera Maya.

The $2-billion expansion has been 15 years in the making. (Kate Adach/CBC)

With files from Kate Adach and Colleen Underwood