Latest from Rosa Marchitelli
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Insurers fighting injury claims hire doctors slammed for shoddy work as key medical experts
Some doctors are being accused of offering shoddy or biased evidence in cases where big insurance companies are looking to block or reduce payouts for people hurt in car crashes. Yet they face no penalties or sanctions for their flawed reports, and nothing is stopping them from appearing in court again, says an expert.
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Porter breaks its own rules by kicking deaf woman and her service dog off a flight
Deaf passenger Georgina Villeneuve says she's tired of having to explain to airlines what the rules are around service animals on flights. The Edmonton woman was kicked off a Porter flight last month after the flight attendant didn't know the airline's own rules.
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She's living with a needle left in her spine, yet no one will tell her which doctor did it
After discovering a broken needle was left in her spine during childbirth years ago, an Ontario woman filed complaints against the doctors and hospital involved. After botched investigations and many years, she worries no one may ever be held accountable.
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Facebook account takeovers are targeting people you know, turning friendship into fraud
A New Brunswick woman says her Facebook account was hijacked then used to swindle her friends out of thousands of dollars. All the while, Meta, Facebook’s parent company, did nothing to stop the crime in progress. A cybercrime expert says Canada needs regulations that force companies to respond quickly to urgent situations.
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Taylor Swift fan had concert tickets and a place to stay. Then Booking.com pulled the rug out from under her
A Taylor Swift fan from Montreal who secured accommodations for the pop star's Toronto concert found herself without a place to stay after Booking.com cancelled her reservations and refused to help find an affordable alternative. A legal expert says the rental booking site shirked its responsibilities by failing to help the Swiftie get what she was promised.
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This teen was poisoned by carbon monoxide on the job. His parents say the employer got off easy
A Saskatchewan teen who suffered severe carbon monoxide poisoning while working at his part-time job at a local grocery store may suffer long-term health problems, but the employer faced no serious consequences. A workplace safety expert says many provinces lack the authority to financially penalize employers that risk worker safety.
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'Urgent' safety recall leaves couple with dangerous Ram truck for nearly 2 years
The recall notice said their Ram truck had an "urgent" safety problem. But Michele Ashenden and her husband Vittorio Pulcini waited almost two years — amid mixed messages from the dealership and automaker — for it to get fixed while their business struggled and bills piled up.
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His dream home had it all — except enough heat to keep him warm
Some homeowners who bought into a new Hamilton development discovered their brand-new townhouses didn't have furnaces large enough to heat their homes during the winter. Neither the builder nor the HVAC company would do anything about it. An advocate for home buyers says more protection is needed.
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He won $20K in small claims court after suing a shady contractor — 7 years later he's still trying to collect
Nova Scotia man Peter Dobson took his contractor to small claims court and won — the contractor was ordered to pay more than $20,000 for unfinished work. Seven years later, he says he hasn't seen a dime. Legal experts warn winning in small claims court — touted as an easier way to get justice — doesn't mean you'll get your money.
This man posted photos of his 'daughter' online for years. Her real family is horrified
A Calgary mom and dad are reeling after discovering a stranger has been taking photos of their young daughter from the family's social media accounts and, police say, using them to convince others he's a single father who is struggling financially.