British Columbia

Toilet tourism: B.C. communities using public restrooms to create 'must-go' destinations

The need for roadside facilities is growing as small towns turn to tourism to drive their economy — and as the public health aspect of public toilets gains recognition.

Lack of public toilets can be enough to keep visitors and locals away from downtown cores

Public toilets are increasingly being recognized as both a tourist draw and health requirement in communities across northern British Columbia. (Andrew Kurjata/CBC)

Several small communities are turning to toilets to help make them the "number one" choice for tourists road-tripping across British Columbia. 

From Quesnel to Smithers to Fort Nelson, the need for adequate roadside facilities is growing as small towns increasingly turn to tourism to drive their economy — and as the public health need for accessible toilets gains recognition.

The new Spirit Centre in downtown Quesnel advertises public washrooms to visitors, and will also include information on local tourist attractions to encourage longer stays. (Quesnel Downtown Association/Facebook)

"A lot of the feedback we get from people is we're a beautiful community to drive through," said Quesnel Mayor Bob Simpson, whose community recently opened a new downtown space that includes accessible public toilets.

"We want to build a whole bunch of reasons to stop in Quesnel, so we'll have signage on the highway indicating that there's a public and accessible washroom in Quesnel."

Portland Loos are made out of stainless steel and coated with an anti-graffiti finish, and have been installed in both Smithers and Nelson this year. (The Portland Loo)

Likewise, the community of Smithers, between Prince George and Prince Rupert, has invested in a public toilet designed by the City of Portland to help draw more people to its downtown.

 "It's an absolute necessity," said Mayor Taylor Bachrach. 

"Our goal in Smithers is to have Main Street be a really successful and vibrant public space, and I see basic amenities like public washrooms being such a key part of that."

A public good

Many members of the public agree.

When the North Peace Economic Development Commission conducted a survey of travellers along the Alaska Highway — a popular tourist route in northeast B.C. — some of the most passionate responses were about the condition and relative lack of roadside rest stops. 

The 2017 "Gotta Go" report identified a need for improved rest stops and public toilets along the Alaska Highway in northeast B.C. (North Peace Economic Development Commission)

"I had a lady in here the other day on her way back from Alaska," reads one comment from an employee of the Taylor Visitor Info Centre.

"She was upset and said it was terrible how few bathrooms were along the way."

Another respondent noted travellers often resort to using the bushes due to the lack of public washrooms along the route.

As a result, the commission is lobbying for funds to help improve rest stops throughout the region.

Public toilets address health concerns

There are also health aspects to increasing the number of toilets open to the public.

In 2015, Chron's and Colitis Canada launched the GoHere campaign, emphasizing the need for people with medical conditions that increase bowel activity to have access to washrooms. 

GoHere is an initiative to open up restrooms for people with Crohn's, colitis and other forms of incontinence. (THE CANADIAN PRESS/Jeff McIntosh) (THE CANADIAN PRESS)

"People living with this invisible disability must plan their daily activities around being close to a washroom," the organization writes on its website. 

"This can severely impact work, school, and personal relationships."

In Quesnel, Simpson said that while the city's new washrooms are being pitched to travellers, they were built after years of lobbying from local seniors facing similar concerns. 

"As our population has aged... we've had more and more requests from seniors to have access to a public washroom that isn't an embarrassment," he said.

"They don't have to pop into a store where they're not buying anything ... a lot of seniors don't feel comfortable doing that."

He also said families with small children have told him they avoided downtown because of the lack of facilities.

In Smithers, Bachrach said he believes investing in public washrooms is a baseline requirement of any community that wants to pitch itself as a good place to live or visit.

"We want our downtown to be a great public space," he said.

"Great public spaces ... need public washrooms."


For more on this story click on the audio labeled: 'When the need for public toilets is a health concern'.

For more stories from northern B.C. follow CBC Daybreak North.

ABOUT THE AUTHOR

Andrew Kurjata

Journalist, Northern British Columbia

Andrew Kurjata is born and based in the city of Prince George, British Columbia, in Lheidli T'enneh territory. He has covered the people and politics of northern B.C. for CBC since 2009. You can email him at andrew.kurjata@cbc.ca or text 250.552.2058.