British Columbia

B.C.'s home care workers fight difficult conditions to provide compassion and care

As the senior population grows and the demand for home care increases, a new CBC radio series explores how workers try to provide the best care they can despite numerous challenges.

New CBC radio series takes a closer look at the challenges faced by B.C.'s senior home care workers

Jenny Kaastra, a care worker who works with clients in the Fraser Valley, is pictured with her patient Rolf-dieter Klose in Abbotsford, B.C., on Wednesday, August 21, 2019. (Ben Nelms/CBC)

Home support gives seniors a chance to live independently in their homes for as long as possible, but the care workers who help them complete their daily activities are facing tough working conditions. 

A report tabled by the Office of the B.C. Seniors Advocate in June 2019 found that over 75 per cent of care workers worked on a casual or part-time basis with many receiving close to minimum wage. 

Combine those financial limitations with burnout, a retiring workforce, and a growing senior population, and it means the province is facing a potential staffing crisis, according to the B.C. Care Providers Association

In a new radio series for On The Coast called Taking Care, Nikitha Martins, recipient of the Langara Read-Mercer Fellowship, explores the ways care workers are trying to provide the best care they can despite the challenges they face. 

Series airs Sept. 16-20

Monday, Sept. 16

An overview of the kinds of barriers faced by home support care workers and their clients.

Listen to the segment here:

Tuesday, Sept. 17: 

Jenny Kaastra, a care worker who's spent more than two decades of her life providing home support, invites us on a ride-along. 

At times, Kaastra depends on her clients' company as much as they depend on her. 

Less than a year ago, Kaastra lost her partner to leukemia. While she took some time off, she eventually had to go back to work to provide care for her clients.

Listen to the segment here:

Wednesday, Sept. 18

We're invited into the homes of three seniors who live alone and depend on the care and company of care workers. 

Some, however, have had a hard time finding a care worker they get along with. 

Listen to the segment here:

Thursday, Sept. 19

An anonymous care worker shares her experience with discrimination, violence and feeling silenced in the workplace. 

To provide additional context, an expert explains why many care workers hide their stories of violence and explores the precautions home support institutions take to try to prevent these incidents from happening.  

Listen to the segment here:

Friday, Sept. 20:

As our Taking Care series comes to an end, we hear from B.C. Seniors Advocate, Isobel Mackenzie.

Mackenzie released a report this summer looking at the costs, failures, and successes of the home care support industry in BC

Listen to the segment here: