British Columbia

Denture clinic patients are being put at risk by neighbouring business ignoring COVID rules, staff say

Workers at the Beautiful Smiles Denture Clinic in Duncan say their patients are endangered by their downstairs neighbours. Their office is above the Fallen for Nails Hair & Beauty Salon, which does not ask clients or staff to wear masks or follow COVID safety protocols.

Workers at Duncan, B.C., clinic say nail salon owner is refusing to ask clients or staff to wear masks

Mac Miller, right, and her colleague at the Beautiful Smiles Denture Clinic. (Kieran Oudshoorn/CBC)

Workers at a Vancouver Island denture clinic say they are worried about a neighbouring business flouting COVID rules.

Mac Miller works at the Beautiful Smiles Denture Clinic in Duncan, which is above the Fallen for Nails Hair and Beauty Salon.

Miller says the salon's owner Taneal Maloney is refusing to ask clients or staff to wear masks or follow COVID safety protocols.

"As a business, we're frightened. I mean most of our patients are elderly," she said.

The biggest problem is the office building's communal space, according to MIller. She says she worries the salon's unmasked patrons heading to the bathroom will run into her business's clients and could lead to an unintentional COVID exposure.

"[Maloney] is a grown woman. Her employees are grownups. Wear a mask!" Miller said.

Maloney declined to be interviewed.

Katherine Aleck, a Beautiful Smiles patient, says she is surprised and upset that a business in the same building is not following COVID rules. (Kieran Oudshoorn/CBC)

Authorities taking action

Duncan Mayor Michelle Staples says the town is aware of the issue and taking action.

"The City of Duncan did revoke their business licence and has been fining them for operating without a licence," said Staples.

In addition, the mayor said WorksafeBC sent a penalty package, Island health issued a 30 day shutdown and the RCMP has visited the business.

But the penalties seem to be having little impact, according to Miller, who continues to see salon staff sneak customers through the building's common space.

An elderly couple, patients of the Beautiful Smiles Denture Clinic in Duncan, walk in front of the Fallen for Nails Hair and Beauty Salon, (Kieran Oudshorn/CBC)

'Very unsafe'

Patients waiting outside for their dental appointments were surprised to hear a business in the building was not following COVID rules.

"I think that is very unsafe," said Katherine Aleck of Ladysmith. "We should all have our mask on to help keep everyone safe."

It's unclear what further steps can be taken. For Miller and the staff at Beautiful Smiles their message for the salon's owner is simple.

"We don't want to see her shut down or lose her business, just wear a mask like the rest of us."