British Columbia

B.C. Hydro wants to raise EV charging fees, but customers say the time-based fees are unfair

An expert says the rate increase sought by B.C. Hydro may be understandable, but the timing and "optics" are less than perfect.

B.C. Utilities Commission appoints panel to consider new rate increase submission from power utility

A blue electric vehicle charging station with the words 'Powered by water' and the B.C. Hydro logo.
An electric vehicle charging station is pictured in Surrey, B.C., in April 2021. The power authority is proposing to increase its per-minute EV charging fees, drawing sharp reactions from some drivers. (Ben Nelms/CBC)

Rick Butzelaar bought an electric vehicle less than two months ago and the savings so far have been significant, he says.

However, the resident of Nanaimo — on Vancouver Island, about 111 kilometres north of Victoria — doesn't have a home charger, and a recent bid by B.C. Hydro to increase public charging rates has him concerned.

The provincial Crown corporation wants to raise rates at public electric vehicle charging stations by 15 per cent from Sept. 1, which the company says would allow it to recover the costs of providing them over 10 years.

Some consumers say the proposed rate hike would reduce the incentive for others to make the switch to an electric vehicle.

A white electric vehicle charges in a parking spot.
The B.C. Utilities Commission is currently accepting public submissions regarding B.C. Hydro's rate increase proposal. (Ben Nelms/CBC)

B.C. Hydro says the new rates would vary depending on the type of charger employed: time-based charges would be between three and 60 cents per minute, and power-based charges from 33 to 44 cents per kilowatt hour. Extended-stay charges would be 40 cents per minute.

The B.C. Utilities Commission has appointed a panel to consider the July 28 application and is currently accepting public comments.

'Illogical' request

When Butzelaar and his partner sold two gas-powered cars and bought an electric Volkswagen, he estimates they saved about $350 in the first month on fuel alone.

While researching electric vehicles, Butzelaar said he discovered not all chargers were the same: some charge faster, and some charge fees by the minute while others by the amount of power consumed.

A man connects an electric vehicle charger to a car.
FortisBC's fast charging stations pictured at Kelowna International Airport in 2019. B.C. Hydro's increased rates will only apply to EV chargers that it operates. (Brady Strachan/CBC)

When he learned B.C. Hydro was seeking a rate increase, he emailed the commission, urging the regulator to deny the company's "illogical" request because it still wants to charge fees by the minute.

"What kind of concerned me more about the increase [is] as soon as we bought the EV, the home charger rebate ended," Butzelaar said. "We don't have a home charger."

In its submissions to the utilities commission, B.C. Hydro says the proposed rate hike is "just and reasonable," and will protect its other customers from the costs of providing power through public charging stations.

Rates determined by vehicle, not machine: customer

B.C. Hydro notified customers about the proposed rate increase earlier this month, prompting Butzelaar and others to write to the utilities commission, which posted public comment letters this week.

"I do not feel that B.C. Hydro should be granted a rate increase at their EV chargers at this time. First, they should not be allowed any increase until they change from by-the-minute to by-the-[kilowatt hour] charging," wrote Warren Lemcke of Surrey, about 34 kilometres southeast of Vancouver.

"As I am sure you know, the rate that a vehicle draws electricity from a B.C. Hydro machine is determined by the vehicle, not the machine."

Other letters echo Butzelaar and Lemcke's concerns.

Jennifer Lactin of Vernon in B.C.'s Interior, about 51 kilometres north of Kelowna, said in a letter to the utilities commission that B.C. Hydro should be incentivizing people to use electric vehicles by providing subsidized charging rates.

"B.C. Hydro should be providing EV charging at a reduced rate to encourage people to switch [to] EV's," her letter says.

"B.C. Hydro should be displaying leadership in encouraging EV ownership by providing non-market prices."

Optics not good for B.C. Hydro: expert

Blair Qualey, president and CEO of the New Car Dealers Association, said he sometimes uses B.C. Hydro's public charging stations for his electric vehicle.

He said he understands that B.C. Hydro needs to keep up with its own costs.

"But it doesn't mean we necessarily like to see more costs being put on consumers in B.C.," he said.

"Consumers who are thinking about electric vehicles need as many incentives as possible to make that step."

He said many people are curious about the costs of electric vehicle ownership, but "range anxiety" remains an issue, with confusion about how long a battery charge will last and how far it can take them.

A white man wearing a blue blazer looks to the sky in front of a car dealership.
Blair Qualey, president and CEO of New Car Dealers Association of B.C is pictured at Carter GM in Burnaby, southeast of Vancouver, in June 2019. Qualey says 'range anxiety' remains an issue for people considering electric vehicles. (Ben Nelms/CBC)

Qualey said the rate increase sought by B.C. Hydro may be understandable, but the timing and "optics" are less than perfect.

"It just adds a further stumbling block, I think, in the process of consumers trying to make the decision to, you know, put their toe in the water for an electric vehicle."

Qualey said the association hasn't decided on a formal position about the proposed rate hikes, but that B.C. Hydro needs to be transparent and communicative to properly educate the public about the need for them.

"Folks can say, 'geez, yeah, that makes sense. I don't necessarily want to pay more, but I see where it's going to help me and the province down the road,' and they might accept it," Qualey said.

B.C. Hydro did not immediately respond to requests for comment.