Business

Snap judgment: Why Wall Street has doubts about Snap Inc.

Two weeks after its IPO on the New York Stock Exchange, shares in Snap Inc. have lost their post-IPO glow. Ambivalent reports from Wall Street analysts reveal why some investors doubt whether Snap is a wise long-term investment.

The Snapchat app, a favourite of millennials, relies on keeping fickle youth engaged

Snap also makes Snapchat Spectacles, sunglasses that let users record videos and share them on the Snapchat app. (Brendan McDermid/Reuters)

The March 2 debut on the New York Stock Exchange was picture perfect: Shares in Snap Inc., the maker of the popular photo-messaging app Snapchat, soared by 44 per cent.

But two weeks later, the stock has lost its post-IPO glow. Some Wall Street analysts are now wondering whether Snap has true staying power, or whether it will prove just as fleeting as the disappearing messages at the core of its app.

Shares in Snap were priced at $17 US before the IPO, but started trading at more than $24 once stock markets opened on March 2. At market close on Friday, Snap shares were worth $19.54.

Of 11 analysts who cover the stock, according to Bloomberg, six have negative ratings on Snap and the rest are neutral. Reports from those analysts show why they're so ambivalent about the stock.

What it will take to make Snap a winner

Snap stock is "like a lottery ticket," wrote Needham & Company analyst Laura Martin in her analysis. For that ticket to be a winner, Snap's advertising strategy will have to take off.

Snap's core user demographic, aged 13 to 34, is "an advertiser's dream," wrote Martin. Those young users are also highly engaged with the Snapchat app, partly due to the temporary nature of content shared by their friends.

Photo messages sent with Snapchat don't stick around forever, which could boost engagement for users who feel compelled to keep checking the app. (Patrick T. Fallon/Bloomberg)

Disappearing messages and stories create "a sense of urgency for users to check the app more often," noted a report from research firm Trefis. That means lots of advertising opportunities.

"The average Snapchat user opens the app eight times a day and spends as much as 25 minutes on the app," said the Trefis report. A survey of Snapchat users by Mizuho Securities found that 79 per cent of respondents used the app more than twice a day, and 21 per cent used it more than 15 times a day.

Advertisers are paying attention. According to research from Shebly Seyrafi with FBN Securities, advertisers "intend to dramatically increase their spend on Snap in the near future."

The big risk to Snap's business model

Advertisers may be calling, but for now Snap still isn't turning a profit.

If the company wants to build advertising revenue, it has to prove that it can get more and more people using the Snapchat app. Those users also have to engage with in-app ads, which might not appeal to young users.

"Snap mainly targets large brand advertisers, and these ads and products may or may not necessarily resonate with users," wrote Neil Doshi of Mizuho Securities. "Furthermore, most agencies and advertisers we spoke with still consider Snapchat an 'experimental' buy, and not a core ad platform."

Young users [Snap's core audience] are often fickle and faddish.- Laura Martin, Needham & Co.

The growth in Snapchat's daily average users "is weak in most major developed countries" like Canada, the U.S., the U.K., and Japan, wrote analyst Victor Anthony with Aegis Capital.

If Snap can't build a larger user base, wrote Anthony, "advertisers will likely seek out alternative platforms where growth remains robust, such as Instagram, which benefits from Facebook's targeting abilities."

Facebook-owned Instagram has chased after Snapchat's lead with a "stories" feature, allowing users to create short digital narratives and share them with friends.

Some analysts expect Snapchat's youthful product will have a tough time attracting an older crowd. In his report, Seyrafi doubts the extent to which older users "will embrace the whimsical (some would say silly) product offerings that Snap provides."

What if someone acquires Snap?

Investors in Snap stock could potentially enjoy a windfall if the company gets bought out, depending on the price of such an acquisition. Facebook tried to buy Snap in 2013, offering $3 billion — only to be spurned by Snap CEO Evan Spiegel.

"There are very few people in the world who get to build a business like this," Spiegel told Forbes Magazine about his decision. "I think trading that for some short-term gain isn't very interesting."

Seyrafi thinks Facebook could try again, and offer more than $20 billion this time.

"Remember that FB paid $21.8B for WhatsApp, a company which, although it had more users than Snap, was not generating any real revenue," wrote Seyrafi.

Snapchat CEO Evan Spiegel, right, and Snap co-founder Robert Murphy control the majority of voting shares in Snap Inc. (Richard Drew/Associated Press)

But Spiegel and his chief technology officer, Robert Murphy, still control the vast majority of voting shares in Snap. The company's dual-class stock structure ensures they would have the final say in any sale.

Seyrafi noted another potential suitor for Snap: U.S. communications giant Comcast, whose NBCUniversal division struck its own deal with Snap to buy about 15 per cent of Snap shares for about $500 million US during the IPO.

In the meantime, Snap has to keep its mercurial young users coming back for more, and that's no easy task.

"Young users (Snap's core audience) are often fickle and faddish," wrote Laura Martin of Needham & Co. "If they desert Snap for a new app in three years, it is unclear what Snap will be worth."