Latest from Carolyn Dunn
GO PUBLIC
This Air Canada employee found a passenger's lost phone — then it disappeared
After losing his phone at the Toronto airport, Olu Awoseyi was encouraged to see it had taken a photo of an Air Canada employee, who had apparently tried to unlock it. But after five weeks of back and forth — and despite the airline saying it had ID'd the employee — he still doesn't have his phone.
GO PUBLIC
Instacart answering fewer questions than ever about puzzling drop in shoppers' pay
Instacart shoppers are again questioning whether they're being paid correctly. The grocery delivery giant says it’s all accurate and according to their contracts, but it also no longer shows shoppers a mileage breakdown of their pay, so they have to take the company’s word for it.
Go Public
Hyundai bursts into flames after routine servicing
An Ontario man's car burst into flames right after routine servicing, and there was seemingly no investigation by the dealership or insurance company. One safety expert says this highlights a gap in road safety regulations, but Transport Canada says new rules are on the way.
GO PUBLIC
Travel insurance giant refuses payout, claiming Ontario man's COVID not severe enough
Despite having COVID-19 emergency medical coverage, an Ontario man's insurance claim was denied after he tested positive while vacationing in Antigua. Why? He wasn't sick enough to qualify. But one lawyer says the policy was clear and Manulife was wrong to reject the claim.
GO PUBLIC
Edmonton man could see private data of other Brinks customers through his home security system — for months
An Edmonton man was surprised to find he could see the private information of other Brinks home security customers through the Brinks system in his house. He was even more surprised it took Brinks months to fix it, even after he repeatedly called to alert them.
GO PUBLIC
Renter finds out 'guaranteed' U-Haul reservation isn't guaranteed
Sam Everitt, who recently moved from Montreal to Toronto, discovered his “guaranteed” U-Haul reservation didn’t actually guarantee him a moving truck when and where he expected. The resulting hassle took hours and cost him hundreds of dollars. And he's not alone.
GO PUBLIC
This blind man has been fighting for years to get 'talking prescriptions' at his local pharmacy
A Gatineau, Que. man, who is blind, has been fighting for five years to get 'talking prescription' service at his local Rexall, which the company has promised but not yet delivered.
CBC Investigates
Former Alberta justice minister, ex-law partner accused of conflict of interest in Kamikaze campaign probe
Former Alberta justice minister Jonathan Denis and his ex-law partner Dale Fedorchuk have been accused of conflict of interest in connection with the Kamikaze campaign investigation — and of making one client "the scapegoat" for another: United Conservative Party heavyweight Jeff Callaway.
Alberta Premier Jason Kenney present for money discussions in sham leadership campaign: witnesses
Despite claims to the contrary, witnesses say Jason Kenney was, at a minimum, present for money discussions about funding Jeff Callaway's campaign for the UCP leadership, set specific conditions of his own and even gave Callaway a gift at a thank you party after he dropped out of the race.
How Canada's largest solar farm is changing Alberta's landscape
The largest solar project in the country will have 1.3 million solar panels over 3,300 acres of farmland. When it's done, it will put enough electricity directly in to the grid to power the equivalent of 150,000 homes.