Thunder Bay Police Service calls missing person case 'suspicious,' as family pleads for answers

It's been nearly five months since Randall Jack was last in contact with his family, and the Thunder Bay Police Service (TBPS) is now considering the case to be suspicious.

The 32-year-old last spoke with relatives in October 2024 and was reported missing on Nov. 24, 2024. 

"This is totally out of character for him not to [have] any type of communication. There's been no footprints left by him through banking, cell phone records or anything like that, and that is why we're deeming [the case] as suspicious at this point," said Det. Const. Jeff Saunders, missing person co-ordinator for the TBPS.

Jack's family held a media conference outside the TBPS station Wednesday morning — having held a similar event two months earlier — to appeal to the public for any information that could help bring him home.

"I'm desperate to find my son. I need him home. I can't sleep at night, I'm so stressed out," said Jack's mother, Sandra Jack. 

"I worry of hearing that knock at the door every night that something bad [has happened], something I don't wanna hear."

Jack is a member of Big Grassy River First Nation who has been living in the northwestern Ontario city for 20 years. He is described as six feet tall with a thin build, short black hair, brown eyes and a fair complexion.

Police say he has two children, ages seven and 12, that he has not seen since September 2024. His family has become increasingly concerned for his well-being.

Jack's disappearance has been listed on the RCMP's national missing persons page.

"All his information is being shared nationally and provincially with all other police agencies, and we're appealing for any type of information that could lead to the whereabouts of Randall and bring some answers for the family," Saunders said.

The TBPS major crimes unit is involved in the investigation, working alongside missing persons investigators.

'He could be anywhere'

The TBPS doesn't have a last known sighting of Jack, which has made it difficult for investigators to focus their efforts or conduct formal searches, said Saunders.

He's known to frequent the Blucher-Picton Avenue area on the north side of town and is well-liked in the neighbourhood, "but he could be anywhere."

"We know there are people out there that have answers, and throughout the investigation, there are people that we still want to talk to and get back to," Saunders said.

"We're hoping that through this second plea to the public that somebody will come forward."

People are encouraged to check any video surveillance footage they have in the Blucher-Picton Avenue area, and to contact investigators directly with any information they have at 807-684-1200. Tips can also be submitted anonymously through Crime Stoppers at 1-800-222-8477 or online at www.p3tips.com.

"If anybody knows or has seen him, please reach out because we all miss him, and it's just the not knowing is the hardest," said Jack's aunt, Christa Jack. "Five months is way too long."