PEI

Canada Post strike 'coming at a cost' to some P.E.I. businesses and non-profits

From producing specialty metal products to charitable fundraising, some businesses and organizations on P.E.I. are in a bind as the Canada Post strike nears the end of its fourth week. 

'I really do hope that things are wrapped up equitably, and soon'

A woman puts a package into a larger envelope.
In the lead-up to the holidays, Kaye Chen, who runs an online store based in P.E.I., would typically ship dozens of packages every week through Canada Post. (Sheehan Desjardins/CBC)

From producing specialty metal products to charitable fundraising, some businesses and organizations on P.E.I. are in a bind as the Canada Post strike nears the end of its fourth week.

It's the busiest time of year for online store owner Kaye Chen, who on average ships 20 to 30 orders a day throughout the month of December.

"Without Canada Post, it is so crazy frustrating," said Chen, who would typically use the postal service to get all of those products to their buyers. 

Now, she's using private couriers and it's costing her in fees — and customers. She's paying about $2 more for every order going to the United States and $8 more for products going further than that.

And she's not passing that extra cost along to her customers: "I paid the difference. I didn't charge back to the customer."

Since the strike began on Nov. 15, she estimates that she is out of pocket about $2,000.  

Island businesses scrambling as Canada Post strike drags on

9 days ago
Duration 2:13
Canada Post workers have been on strike for nearly four weeks, and that's causing challenges for businesses and organizations on P.E.I. that depend on the holidays to make money. Just ask business owner Kaye Chan (shown) who is finding this December extra stressful. CBC's Sheehan Desjardins has more.

About 55,000 Canada Post workers are on the picket line across the country, and talks between the union and the Crown corporation have not been productive. 

A federally appointed mediator put negotiations on pause two weeks ago after finding the two sides were too far apart to continue trying to reach an agreement. 

Anxiety among artisans

Malpeque Fine Iron products, a P.E.I. company that manufactures metal decor and furnishings, is feeling the pressure of the job action too.

A lot of the craft businesses on P.E.I., on a smaller scale than us... you really have to feel for them. People don't buy for Christmas in January or February.— Dianne Schurman, co-owner, Malpeque Fine Iron Products

The company doesn't use Canada Post to transport its products, but it does receive a lot of its materials and small parts in the mail. 

Now they are using a private courier to get the things they need, but it's not easy, said co-owner Dianne Schurman. 

"It takes a very long time and we've actually had to get our courier to go pick up things throughout our country that we need," she said. "It costs a lot of money." 

Schurman said she's confident the parts her company needs will arrive before the holidays, but her thoughts are with the others in her industry.

"A lot of the craft businesses on P.E.I., on a smaller scale than us, ship their product through Canada Post, and you really have to feel for them," she said. 

"This is a one-time thing, in December. People don't buy for Christmas in January and February." 

Poilievre demands Trudeau puts end to Canada Post strike

9 days ago
Duration 0:58
During question period, Opposition Leader Pierre Poilievre said that Canadians are suffering due to the postal strike and called on Prime Minister Justin Trudeau to bring the union and Canada Post together to end the almost four-week-old strike. Trudeau acknowledged that small businesses and Canadians in rural areas are hurting but said that the best deals happen at the bargaining table.

Uncertainty for charities

Some not-for-profits on the Island are facing difficulties too. 

At this time of year, P.E.I. Family Violence Prevention Services kicks off its annual campaign, with the goal of raising $100,000. 

While the group is mostly funded through the government, executive director Danya O'Malley said it still has to raise about $300,000 a year on its own.

"If we're not able to get close to that, it could be potentially difficult for us," she said.

The open back of a postal service truck is shown. A person is standing in the back of the truck, carrying boxes down onto an upright trolley.
A Canada Post employee delivers parcels in Toronto on Nov. 13, 2024. (Chris Young/The Canadian Press)

They mailed out hundreds of letters, and normally receive donations by return mail. But with the strike underway, she said she's not sure what will happen.

"I'm so very compassionate to the issue," she said. "I'm very pro-union, very pro this process, but for us it's coming at a cost and that's unfortunate. So I really do hope that things are wrapped up equitably and soon." 

It doesn't seem like that will happen overnight, though. 

On Wednesday, Canada Post said the union's new demands are unaffordable and unsustainable, claiming they would cost more than $3 billion over four years at a time when the postal service is struggling financially.

The union said its latest proposals included wage increases lower than it was previously seeking, as well as a cost-of-living allowance and better job security.

ABOUT THE AUTHOR

Alex MacIsaac

Associate producer

Alex is an associate producer and reporter with CBC News in Prince Edward Island. He grew up on P.E.I. and graduated from Holland College's journalism and communications program. He can be reached at alex.macisaac@cbc.ca.

With files from Sheehan Desjardins