New Brunswick

Harvest Jazz and Blues tickets back on sale after 24-hour delay

A little before 11 a.m. Friday, the doors at Harvest Jazz and Blues headquarters in downtown Fredericton opened up to a single customer ready to test the online ticket-selling system.

Organizers blame high demand for overloading their systems the day before

According to organizers, tickets for the annual Harvest Jazz and Blues Festival couldn't be purchased the first day because of a technical problem. (Shane Fowler/CBC)

A little before 11 a.m. Friday, the doors at Harvest Jazz and Blues headquarters in downtown Fredericton opened up to a single customer ready to test the online ticket-selling system.

A few minutes after the hour, the system still wasn't responding.  

Then, after a few tense minutes and a few more tries, the first person in line was able to buy tickets.

Festival chair Mike Comeau says the delay tested the faith of patrons. (Shane Fowler/CBC)
"It worked," said Wayne Fowler, who was first in line after being turned away the previous morning. "So I'm happy."  

The ability to buy tickets to Fredericton biggest annual music festival was set back 24 hours by technical glitches Thursday morning. 

E-Tix, the company selling the tickets to Harvest Jazz and Blues Festival, suffered a problem that barred most people from making any purchases for the fall concerts. 

The problem was fixed by Friday morning.

After lining up on Thursday, Angela Black was back for tickets on Friday morning and bought tickets with her phone while she waited. (Shane Fowler/CBC)

"It's a little bit of a relief," said Mike Comeau, chair of the Harvest Jazz and Blues Festival. "I'm sure for our patrons too. We like for them to trust us and we tested their faith a little bit over the last 24 hours." 

"But I said it before, we think we're a victim of our own success in this case."

Comeau said technical difficulties barred most from buying tickets, but 10 people did get to buy passes a total of 20 passes on Thursday.

The festival runs from Sept. 12  to Sept. 17.  

ABOUT THE AUTHOR

Shane Fowler

Reporter

Shane Fowler has been a CBC journalist based in Fredericton since 2013.