Harvest Jazz and Blues tickets back on sale after 24-hour delay
Organizers blame high demand for overloading their systems the day before
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A little before 11 a.m. Friday, the doors at Harvest Jazz and Blues headquarters in downtown Fredericton opened up to a single customer ready to test the online ticket-selling system.
A few minutes after the hour, the system still wasn't responding.
Then, after a few tense minutes and a few more tries, the first person in line was able to buy tickets.
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The ability to buy tickets to Fredericton biggest annual music festival was set back 24 hours by technical glitches Thursday morning.
E-Tix, the company selling the tickets to Harvest Jazz and Blues Festival, suffered a problem that barred most people from making any purchases for the fall concerts.
The problem was fixed by Friday morning.
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"It's a little bit of a relief," said Mike Comeau, chair of the Harvest Jazz and Blues Festival. "I'm sure for our patrons too. We like for them to trust us and we tested their faith a little bit over the last 24 hours."
"But I said it before, we think we're a victim of our own success in this case."
Comeau said technical difficulties barred most from buying tickets, but 10 people did get to buy passes a total of 20 passes on Thursday.
The festival runs from Sept. 12 to Sept. 17.