British Columbia

City of Cranbrook under boil water advisory until at least Monday

Cranbrook has a population of over 20,000 people, according to the 2021 census.

City says residents should bring water to a rolling boil for at least a minute before using

A town with snow on the road is pictured.
The City of Cranbrook in November 2024. On Thursday, the city issued a boil water advisory. (Corey Bullock/CBC)

UPDATE, Jan. 18 — Cranbrook, B.C., lifts boil water advisory after 2 days


The City of Cranbrook is under a boil water advisory for at least the next four days. 

A notice from the city on Thursday asks all residents who are on the city's water system to bring all water to a rolling boil for at least one minute before drinking, washing or brushing their teeth.

The city says the issue stems from work staff did Wednesday night while performing scheduled maintenance and replacing equipment at the Phillips Reservoir. 

"During the work, there were [two] brief occurrences of over chlorinating followed by not chlorinating the city's water system," it said in a statement.  

"Staff were able to quickly correct the disinfection issues and had the disinfection system back to normal operating within 20 minutes."

WATCH | 'Disinfection issues' cause boil water advisory for Cranbrook residents: 

City of Cranbrook under boil water advisory until at least Monday

4 days ago
Duration 0:55
The City of Cranbrook has issued a boil water notice for the entire city of more than 20,000 people. As Corey Bullock reports, it's expected to last at least through the weekend.

The city says the boil water notice is issued out of an abundance of caution, and the city will be taking water samples for testing to ensure the system is free of bacteria before lifting the advisory. 

It says businesses, including restaurants, long-term care homes or child-care facilities, should visit the Interior Health Authority website for information on operating during a boil water advisory. 

Cranbrook, located in B.C.'s Southern Interior, has a population of 20,499, according to the 2021 census. 

CBC News has contacted the city for further information.

ABOUT THE AUTHOR

Michelle Gomez is a writer and reporter at CBC Vancouver. You can contact her at michelle.gomez@cbc.ca.