Business

Amazon workers strike at seven U.S. locations, alleging unfair treatment

Amazon.com workers at seven U.S. facilities walked off the job early on Thursday during the holiday shopping rush as workers protest what they say is the retailing giant's unfair treatment of its employees.

Company says union has 'intentionally misled the public,' coerced workers into strike

A worker wearing a blue jacket holds a picket sign during a strike.
Striking workers picket outside of the Amazon DAX5 warehouse, in City of Industry, California, U.S., on Friday. Amazon.com workers at seven U.S. facilities walked off the job early on Thursday during the holiday shopping rush as workers protest what they say is the retailing giant's unfair treatment of its employees. (Daniel Cole/Reuters)

Amazon.com workers at seven U.S. facilities walked off the job early on Thursday during the holiday shopping rush as workers protest what they say is the retailing giant's unfair treatment of its employees.

Warehouse workers in cities including New York, Atlanta and San Francisco were taking part in what Teamsters officials called the largest-ever strike against Amazon — but which may cause barely a ripple in the company's extensive shipping operations.

CBC News has reached out to Amazon to ask whether the strike would impact its Canadian operations.

"There have been no strikes in Canada and no operational impacts," a spokesperson said.

As the world's second-largest private employer after Walmart, Amazon has long been a target for unions that say the company's emphasis on ever-faster speed and efficiency can lead to injuries. The company says it pays industry-leading wages and uses automation designed to reduce repetitive stress.

Amazon shares were up 1.8 per cent on Thursday afternoon.

Workers told Reuters they want Amazon to come to the bargaining table and recognize the pressure to meet demands that affect their health. However, the strikers represent a small number of the 800,000-plus people employed by Amazon at more than 600 U.S. fulfilment centres, delivery stations and same-day facilities.

"[Amazon] pretends there isn't a quota system, but there's a rigorous quota system that pushes people beyond their real physical limits in an unnatural way," said Jordan Soreff, 63, who delivers about 300 packages a day for Amazon in the New York City boroughs of Queens and Brooklyn.

"The more you do, the more you're expected to do."

Soreff was one of about 100 people outside the Amazon facility in Queens, including many Teamsters members who do not work for Amazon. However, the facility was continuing to operate, with other drivers going in to work and then leaving in trucks, assisted by police, who were stopping protesters from blocking the drivers.

Amazon accuses union of intentionally misleading public

The Teamsters have "intentionally misled the public" and "threatened, intimidated and attempted to coerce" employees and third-party drivers to join them, an Amazon spokesperson said.

Amazon has multiple locations in many U.S. metropolitan areas, shielding it from potential disruptions. The company has said it does not expect any effect on operations during one of the busiest times of the year. In 2023, the company sold more than 500 million items from independent sellers on Black Friday and Cyber Monday.

"It is possible there may be some isolated incidents of delay. I just do not think there will be a material impact," said Morningstar analyst Dan Romanoff.

Earlier this year, Amazon announced a $2.1 billion US investment to raise pay for fulfilment and transportation employees in the United States, increasing base wages for employees by at least $1.50 to around $22 per hour.

The International Brotherhood of Teamsters had given Amazon a deadline of Dec. 15 to begin negotiations, but that day passed without talks. The Teamsters say they represent 10,000 workers at 10 Amazon facilities, but the e-commerce giant disputes this, saying there have been no elections or bargaining orders for the locations.

With files from CBC News