Peter Mansbridge says news media's biggest threat is a lack of public trust

CBC's former chief correspondent reflects on his career in new autobiography

Image | Peter Mansbridge

Caption: Mansbridge working in his office at the Toronto Broadcast Centre on June 13, 2017. The former host of CBC's The National reflects on his career and the news industry in an interview with The Sunday Magazine's Piya Chattopadhyay. (David Donnelly/CBC)

Audio | The Sunday Magazine : Peter Mansbridge shares behind-the-scenes stories from fifty years in broadcasting

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With the journalism industry in Canada facing a host of challenges — declining revenues, disappearing jobs, a lack of newsroom diversity — former CBC chief correspondent Peter Mansbridge says its biggest threat today is a lack of trust.
"You only have to look at the ratings that come out every few months in different parts of the world on trust, in terms of different professions, and for journalism, it's gone down," Mansbridge told The Sunday Magazine host Piya Chattopadhyay.
"It's not as low as politicians, but it's low, and yeah, we can't afford it to be low," he said.
According to a recent Ipsos survey(external link), Canadians' public trust in news media has declined from 72 per cent in 2019 to 66 per cent in 2021, particularly for traditional sources like broadcast television and print newspapers.

Image | Canadian Screen Awards 20180311

Caption: Mansbridge, is seen here at the 2018 Canadian Screen Awards where he accepted a Lifetime Achievement Award. (Peter Power/Canadian Press)

In another report by communications firm Edelman(external link), 49 per cent of the Canadians surveyed agreed that "journalists and reporters are purposely trying to mislead people by saying things they know are false or gross exaggerations.
"If we don't have the trust of our audience — you know, viewers, listeners, readers. If we don't have that trust, we got nothing," Mansbridge said. "Journalism is built on credibility. Credibility is built on trust and the truth. And we're facing a challenge on the trust factor."
Despite stepping down from The National's anchor chair in 2017, Manbridge has continued to work, from guest hosting CBC special events and election coverage to hosting his own current affairs podcast The Bridge.
He's now publishing an autobiography called Off the Record, to be released Oct. 5, sharing stories from his 50-year career in journalism.

Image | Peter Mansbridge in Fort Churchill

Caption: The only known picture of Mansbridge at the CBC in Fort Churchill, Man. (University of Toronto Archives)

"Simon and Schuster wanted to call it a memoir. And I said, 'No, no, that sounds like a kind of near-death experience,'" he said. "I don't want that. I just want anecdotes, you know, and I'm not done yet."
Among his memorable moments are interviewing legendary musician and personal friend Gord Downie, as well as a prickly interview with former British Prime Minister Margaret Thatcher.

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Caption: In this 1993 interview, Margaret Thatcher sits down with Peter Mansbridge to discuss the principles of leadership.

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But he says that if he were starting out today, his career would look very different.
"Well, I'd be looking at a life of baggage handling," said Mansbridge, referring to the story of how he was discovered while working at the airport in Churchill, Man., in 1968. Local CBC station manager Gaston Charpentier offered him a job hosting an overnight radio show after he heard his voice on the loudspeaker.
Mansbridge acknowledges that since then, the field has become highly competitive, especially following the Watergate scandal in the 1970s, which enticed more people into the profession.

Image | Peter Mansbridge and Gord Downie

Caption: Mansbridge speaks with Tragically Hip frontman Gord Downie in 2016. It was Downie's first interview since revealing his cancer diagnosis. Downie died in 2017. (Lara Chatterjee/Jean-Francois Bisson)

"If that job was open today, there'd be 200 people lined up wanting that job. Then, there was nobody," he said. "So my life would have been very different."
He says that young journalists trying to make it today should "be determined."
"Pick a goal. Know what you want to do ... and don't give up," he said, recounting that he himself was turned down three times before eventually being offered a job as a reporter for The National.

Image | Peter Mansbridge and Pope John Paul II

Caption: Mansbridge meeting Pope John Paul II. Throughout his five decades-long career, Mansbridge has met and interviewed leaders and notable figures from around the world. (The Vatican)

As for the wider journalism industry, Mansbridge says that it's vital to work on gaining the trust of the audience. He says that news media need to be "a lot more transparent" about how they make decisions.
"Whether it's how we decide what's news and what isn't news, why one item gets much more time than another, how we determine who's worthy of giving anonymity to in the sourcing," he said.

Written by Althea Manasan. Interview produced by Tracy Fuller.
Corrections:
  • A previous version of this story stated that Peter Mansbridge stepped down from The National in 2019. In fact, he stepped down in July 2017. October 5, 2021 8:02 PM