A world of art at our fingertips: How COVID-19 accelerated the digitization of culture

Compared to last year, we can enjoy more museums, music and theatre from home

Image | Illustration for online culture piece

Caption: For purveyors of the most famous art in the world, the restrictions related to the COVID-19 pandemic have hastened the move to digitization. (Creative Commons/Flickr/Metropolitan Museum of Art/Tim Kindrachuk/CBC)

One potential legacy of this pandemic is its power of acceleration, its ability to speed up existing trend lines — toward remote work, more online(external link) commerce, even China-U.S. tension.
It's done the same with culture.
The pandemic accelerated the digitization of world cultural treasures, with centuries of human achievement in art, music and theatre already online and new items being added at a faster rate.
Compared to just a year ago, when COVID-19 first disrupted our lives, adults and kids now stuck at home can visit more venues virtually than ever.
That phenomenon was capped this spring by news that the world's most-visited museum, the Louvre, had placed its entire collection online. The Louvre's new platform(external link) allows people to peruse 482,000 pieces, in searchable(external link) format, including items stored in vaults not accessible to in-person museum-goers.
GALLERY | Some of the Louvre's online offerings:

Photogallery | Louvre's entire collection just a click away

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Many larger institutions like the Parisian giant had already made significant strides before last year to increase their online presence. But the rest of the cultural sector was forced into an innovative panic when COVID-19 struck.
"The sky was falling," said Marty Spellerberg, a Canadian-born, Texas-based digital strategist for museums(external link).
The industry news site TheArtMuseum.com, which runs an annual survey on museum attendance, found a staggering 77 per cent drop in 2020. Visitors to the world's 100 most popular museums was down to 54 million, from 230 million the year before.
The smallest institutions were hit hardest, says Danuta Sierhuis, who had already been working for several years to build online experiences(external link) at the Agnes Etherington Art Centre at Queen's University in Kingston, Ont.
"I could see a lot of them, in message boards, asking, 'How do we do this? How do we rapidly digitize our collection?'" she said.
"Everyone was a bit overwhelmed. … It was a pretty hard pivot. Most institutions were given a mandate to shut the doors pretty fast."

A tour of the greatest hits

The biggest institutions already had impressive online offerings and added to them.
For example, Google's massive Arts and Culture project has sites and apps(external link) that let you project(external link) famous paintings into your home; get singing tips(external link) from a soprano; create GIFs and art(external link) from your photos; study famous painters(external link) and their techniques(external link); bring an enormous dinosaur(external link) back to life; and explore museum sites(external link) from Nairobi to Toronto.
The British Museum not only offers(external link) podcasts and virtual strolls, it lets you twirl and zoom in on 3D replicas of the Rosetta Stone(external link), the Babylonian map of the world(external link), sculptures of Egyptian pharaohs(external link), a mummy's mask(external link) and a frieze from the Parthenon(external link).
WATCH | Virtual offerings at the British Museum:

Media Video | CBC News : Inside the Sistine Chapel

Caption: The website of the Vatican Museums allows users to peruse the frescoes of Michelangelo that adorn the inside of the Sistine Chapel in a 3D virtual tour.

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The Vatican allows virtual strolls into the Sistine Chapel(external link), where you can gaze at the work of Michelangelo.
WATCH | Inside the Sistine Chapel:

Media Video | CBC News : Explore the British Museum

Caption: Worried you won't make it to London this summer? Fret not, the British Museum's online offerings allow you to spend hours parsing the ancient scripts of the Rosetta Stone and other prized items in its collection.

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The Smithsonian's network of 19 museums has endless material to explore: virtual reality glimpses(external link) of ancient Asian cities; exhibits(external link) on Medieval Saharan art; clothes(external link) and artifacts(external link) from the African American history museum; the flag(external link) that inspired the U.S. national anthem; Indigenous(external link) history and culture from the Navajo and other treaties(external link), as well as art and even recipes(external link); Neil Armstrong's space suit(external link) and objects(external link) from the first Moon landing; and planes from the Wright Brothers(external link) and Amelia Earhart(external link).
The Smithsonian also hosts events — concerts(external link), public talks(external link), hundreds of activities(external link) for kids of different ages and paid(external link) lectures on topics ranging from art to bread-making.
The institution's National Zoo had live web cams on four different animals before last year, and it added two more in 2020, including one that captured a cheetah giving birth(external link).
"It's escalated," said Amy Enchelmeyer, the zoo's web specialist, of the Smithsonian's digital presence. "We've also moved it to the forefront."

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Music halls forced to innovate fast

Concert halls entered the pandemic with lighter digital footprints than museums and were forced to innovate especially fast.
The Philadelphia Opera, for example, launched(external link) a streaming service, offering some content for free(external link) and some for subscribers and pay-per-view customers.

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The Metropolitan Opera in New York offered a free daily stream(external link) of past performances at 7:30 p.m. ET, while the Montreal and Toronto symphony orchestras posted new(external link) and older(external link) concerts online.
Wigmore Hall in London offers classical live streams(external link) and archived(external link) performances. The Paris Opera allows users to rent performances(external link) and offers free broadcasts(external link) if you're on a French internet network. La Scala(external link) in Milan has virtual tours and some of its performances online(external link).
All this change has been spurred by a brutal year for the creative sector.
One group with longstanding experience in this sector, the New York-based Museum Computer Network(external link), has never experienced a year like this, despite working since 1967 to help institutions digitally catalogue their collections.

Image | HEALTH-CORONAVIRUS/ITALY

Caption: Milan's La Scala opera house, seen here during the reopening of socially distanced public tours in June 2020, began streaming shows and posting new performances online during the pandemic. (Flavio Lo Scalzo/Reuters)

"A quarter, if not more, of museum operating revenue was gone. Evaporated," said Eric Longo, executive director of MCN.
"At the same time, there was a desperate need for distraction … What we saw [was] a rush [to digitize]."
A year later, he says, museums are in a different place.

Canadian outlook

They've also been helped by emergency government funding. The recently passed U.S. federal rescue plan included hundreds of millions(external link) of dollars for the arts and museums.
In Canada, the new federal budget(external link) promises tens of millions of dollars for the arts — including for museums and the live music sector, as well as funding for digitization.
Ottawa in recent years has funded digital(external link) projects and tutorials(external link) for museums, including the National Heritage Digitization Strategy.
Canadian museums also worked together to create an online platform — Field Trip: Art Across Canada(external link) — to help people sift through the vast swaths of available content.

Image | Canada150 Indigenous 20170613

Caption: The Canadian Museum of History has online exhibits, including a close-up study of the painting Morning Star by Alex Janvier, seen here in 2017 at his gallery in Cold Lake First Nations 149B in Alberta. (Jason Franson/CP)

The Canadian Museum of History has online exhibits on New France(external link) and on Indigenous painter Alex Janvier's work Morning Star(external link).
The National Gallery of Canada has tutorials(external link) on some of its best-known paintings, such as Barnett Newman's Voice of Fire, and annotated pictures(external link) from the 19th century.

The big get bigger, the smaller suffer

Even so, Spellerberg says his data has discouraging implications for museums.
Despite this historic opportunity for online learning, with hundreds of millions of people locked out of public spaces, he says traffic to museum websites plummeted last year.
He began gathering data from 20 museums, mostly American, when the coronavirus struck, and says all but a couple saw their web traffic go down. The average decrease, he says, was 13 per cent.
"The pandemic hits — and you see everybody's numbers just drop off," he said.

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Caption: A visitor in a face mask walks past stone sculptures at the Metropolitan Museum of Art in New York. Most people use museum websites to plan their visit, not necessarily to peruse online offerings, says Marty Spellerberg, a digital strategist for museums. (Angela Weiss/AFP/Getty Images)

How can that be? Spellerberg says most people still use museum websites to plan a visit — check opening hours, buy tickets or scan information on exhibits or collections.
Two institutions that were exceptions to his rule happened to be the largest on his list. The Metropolitan Museum in New York and PBS's interactive museums pages(external link) saw web traffic increase.
"The big become bigger," said Dimitrios Latsis, an expert in visual data curation and film studies at Ryerson University in Toronto, and a former Smithsonian fellow.
"Most of what has been occasioned by the pandemic is just an acceleration — an acceleration of trends that were already underway."

Image | SPACE-EXPLORATION/MOON-SPACESUIT

Caption: Those stuck at home during the pandemic have been able to dive into a range of museum collections from around the world. Among the thousands of items posted online by the Smithsonian network of museums is Neil Armstrong's astronaut suit from the 1969 moon landing. (Kevin Fogarty/Reuters)