Bargain hunters find rock-bottom deals at massive Goodwill centre in Edmonton

Environmental initiatives central to Impact Centre and Outlet Store

Image | Lonnie Roach

Caption: Lonnie Roach has spent more than 20 years working for Goodwill in Alberta. (Adrienne Lamb/CBC)

Anneke Wieleng is on a treasure hunt.
Wieleng is pawing through bins at the Goodwill Impact Centre and Outlet Store(external link) looking for clothes and toys for her great- grandchildren.
The 100,000 sq.ft. warehouse and retail space, at 114th Avenue and 168th Street, is the last stop for unsold items from Goodwill stores in the Edmonton region.
It's where Wieleng and other customers get a chance to pore through the items and pay by the pound for their finds.
"Good deals," nods Wieleng who's happy to pay $1.95/lb. for the first 50 lb.

Media Video | (not specified) : 'Every 25 minutes our customers have new merchandise'

Caption: Take a tour of Edmonton's Goodwill Impact Centre with director of sustainability and innovation Mortimer Capriles.

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Where shoppers see affordable shoes, furniture and household items, Dale Monaghan sees a "dream and vision for a centre of excellence."
"We're offering sustainability, environmental stewardship and unprecedented job training for Albertans with disabilities," said Monaghan, president and CEO of Goodwill Alberta.
Thirty per cent of Goodwill Alberta's 800 workers report having some form of disability, Monaghan said.
Goodwill Alberta is setting records at all levels and is eyeing expansion into Calgary, hoping to add an impact centre within two years he said.
In 2019 Goodwill Alberta received more than 600,000 donations.

Image | Dale Monaghan

Caption: Dale Monaghan is president and CEO of Goodwill Alberta. (Adrienne Lamb/CBC)

You can see more from the Goodwill Impact Centre and Outlet Store at 2 p.m. on Sunday and 11 a.m. on Monday on CBC TV and CBC GEM.
He points proudly to Alberta Goodwill's recent Emerald Award perched on a shelf.
For three decades the Alberta Emerald Foundation(external link) has been recognizing green initiatives and executive director Gregory Caswell believes the Edmonton Impact Centre has raised the bar for environmental practices in the industry.
"They've developed many different pathways and programs that utilize different materials that are coming to the Goodwill, and finding ways to turn them into reusable items, recyclable items and ways to generate income for their nonprofit," Caswell said.
He mentions Goodwill's partnership with local hotels which take used towels and turn them into cleaning clothes.
"Something very moving as well is the many books they have come through their doors," Caswell said. "They've created literacy programs using ones that haven't been sold in their stores. There's lots of really amazing things going on."

Image | Plastic chips

Caption: An example of the plastic chips that get shipped to a company in Lethbridge, Alta., to be made into plastic park benches. (Adrienne Lamb/CBC)

Mortimer Capriles, director of sustainability and innovation for Goodwill Alberta, loves to see shoppers coming through the doors.
"When you buy here, you're automatically diverting these items from the landfill and that is why this is such a great concept that we have in place in Edmonton."
But if the bargain hunters don't snap the items up, Capriles points to the centre's robust recycle, reuse, repurpose operation, such as the one for hard plastics.
"All plastics that didn't sell in the outlet store, they're going to be granulated."
The material is sent to a company in Lethbridge to be made into park benches, Capriles said.
"Ninety per cent of the items we receive at the Impact Centre are being diverted from the landfill and we're really proud of that fact," he said.

Image | Goodwill Impact Centre

Caption: Bins of items are rolled in and out of the outlet store in west Edmonton. (Adrienne Lamb/CBC)