The 180

Encore: Online comments are a failed experiment

Russell Wangersky is TC Media's Atlantic regional columnist and regularly scrolls through the online comments. His experience in the darkest trenches of anonymous feedback has led him to a simple conclusion: Pull the plug.
'If those requests aren't processed in a timely matter then people don't have access to that information and their democratic rights are not being fulfilled,' says B.C.'s Privacy Commissioner. (Getty Images)

If you've spent any time at all in the comments section under just about any online news story, you already know that things can get a little wild down there.

Russell Wangersky is TC Media's Atlantic regional columnist and part of his job is to monitor those online comments.

His experience in the darkest trenches of anonymous feedback has led him to a simple conclusion: Pull the plug.