Are you satisfied with the price and speed of your internet service?
This past week the results of a survey commissioned by the CRTC were released. It shows that only one in three Canadians are happy with what they're currently paying for their internet service. As for speed and reliability, that very much depends on where you live.
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Cross Country Checkup1:53:00April 3, 2016 - Internet service
Sasktel technician Ron Burnett works on a residential high speed internet cabinet in Regina, Sask. (CP/Troy Fleece)
Like a lot of services in Canada, the quality of your internet depends a lot on where you live. The CRTC, the body that regulates Canada's telecommunications, is in the midst of a major review of internet provision, including public hearings to be held later in April. They are asking Canadians how satisfied — or unsatisfied — they are with their internet services.
This past week the results of a survey commissioned by the CRTC were released. It shows that only one in three Canadians are happy with what they're currently paying for their internet service.
As for speed and reliability, again, that very much depends on where you live. There are concerns that Canada is running a digital divide where people in small towns and rural and remote parts of the country are stuck with massive data charges and some are only accessing the internet through libraries and other limited public Wi-Fi points.
Our question: Are you satisfied with the price and speed of your internet service?
GUESTS
Josh Tabish is the campaigns director of Open Media, a non-profit organization based in British Columbia.
Michael McNally is an assistant professor in the School of Library and Information Studies at the University of Alberta.
