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Frustrated Bonavista resident confronts Furey at health-care announcement

Premier Andrew Furey was in town to launch an ad campaign to recruit doctors, as the town's health centre was heading towards diversion status.

Furey launching doctor recruitment campaign, as hospital forced to divert patients

Premier Furey speaks to a woman not in frame during a press conference. His arms are in the air as he explains.
Premier Andrew Furey responds to a woman in the audience of a news conference on Friday upset that the Bonavista Peninsula Health Centre will be diverting patients this weekend. (Government of Newfoundland and Labrador)

Newfoundland and Labrador Premier Andrew Furey was standing at a podium in Bonavista, announcing a health-care recruitment campaign Friday, when he was confronted by a frustrated town resident.

The woman was upset about a looming diversion at the Bonavista Peninsula Health Centre that would send people needing emergency services to Clarenville.

Furey wouldn't comment, but a press release from Eastern Health says the health centre will be temporarily closed from Saturday to Monday.

While the premier was at the podium, Central Health also announced diversions would also be taking place at Green Bay Health Centre in Springdale and the Baie Verte Peninsula Health Centre in Baie Verte this weekend.

The moves are the latest in series of closures and diversions in health centres across Newfoundland, as the province struggles with a strained and understaffed health-care system.

Furey was in Bonavista to launch the Extraordinary Every Day campaign, which government hopes will convince more doctors and nurses to practise in the region.

Furey highlighted Bonavista's scenery and promoted the town as an ideal place to raise a family.

"We need to celebrate that. Because I can tell you other jurisdictions don't have that," he told residents at the news conference Friday. "We have the full package, we just have to make sure we're telling that story to nurses and doctors, allied health professionals."

It was a deliberate choice to announce the campaign in Bonavista, he said, as the area faces daily uncertainty about whether the emergency room at Bonavista General Hospital will open. He reassured the crowd that rumours of the emergency room permanently closing are false.

'There's nothing further from the truth. We want to continue to invest in this hospital in a sustainable way. To provide emergency services and family practice and acute bed care services to the people of Bonavista," he said.

A large rectangular sign stating "Bonavista Hospital Emergency Department is OPEN TODAY. The number to call for ambulance service is 468-2244, or call 911." in green letters. The Eastern Health logo is placed on either side of the message.
Eastern Health has placed a sign outside the hospital in Bonavista to indicate if the emergency room is open or closed. (Garrett Barry/CBC)

The event was closed by a speech from Health Minister Tom Osborne. Immediately following his final remarks, the government's live stream of the conference was cut off as the floor opened to questions.

Both the premier and the health minister spent about an hour and a half answering questions from residents after the news conference ended.

'Too little, too late'

Bonavista Mayor John Norman said after the conference that he and the town council were invited to attend but he declined, saying the government's plan lacked substance.

"I think I speak for our municipal council, our community and the region that we really don't think very much of it," Norman said of the premier's announcement. "It was a reiteration of information we had already had … so this would be the third, if not fourth time, we would have heard about this, what the premier is calling a Band-Aid solution."

Norman said his decision to not attend was also fuelled by a lack of communication from government.

He said the town has been trying to set up a meeting with the province to address health-care concerns for at least six months but has gotten silence from Health Department officials.

A man wearing a white t-shirt and blue flannel jacket smiles.
Bonavista Mayor John Norman declined an invitation to Friday's news conference, saying the town has trying to meet with government officials about health-care issues for months. (Lindsay Bird/CBC)

"To this day, we have received no reply. Not even a 'thank you for your email,'" Norman said. "For many of us on the ground, too little too late is our major issue.

"We've reached a point where our ER has a sign outside that gives the appearance of an A&W drive-thru," he said. "You drive through the main entrance and there is an Open or Closed sign saying, 'Today the ER is…' and you remove the word 'Open' or 'Closed' depending on the day of the week as if it were just a drive-thru service."

Read more from CBC Newfoundland and Labrador

With files from Mark Quinn