Has self check-out made your life better or worse?

Has self-service gone too far?

Image | E-gate demo at Pearson T1

Caption: Canada Border Services Agency has introduced electronic gates (eGates) as an alternate device for self-service primary processing at Toronto Pearson International Airport in Terminal 1 on Aug. 3, 2022. (Carlos Osorio/CBC)

Media Audio | Cross Country Checkup : Two-topic Sunday: Has self check-out made your life better or worse? | Are you having a tough negotiation at home or at work? How do you get the deal done?

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This week on Cross Country Checkup...
Self check-out.
More and more companies expect you to serve yourself, bagging groceries, airport check-in, AI chatbots.
Has self check-out made your life better or worse? Has self-service gone too far?
Plus, our second topic: Negotiation 911. Are you in a tough negotiation at home or work? How do you get the deal done?