Former Crapaud funeral director pleads guilty to 66 fraud charges 

'Mom is going to have to pay for her own funeral again'

Image | P.E.I. Supreme Court

Caption: Some family members of the victims in the Dawson Funeral Home case came out of the courtroom Thursday in Charlottetown with tears in their eyes. (CBC)

A former funeral director accused of stealing hundreds of thousands of dollars in funeral arrangements in Crapaud, P.E.I., has pleaded guilty to dozens of fraud charges.
Some family members of the victims came out of the courtroom Thursday in Charlottetown with tears in their eyes, hugging one another and saying they were relieved the case was moving forward.
Susan MacKay says her mother-in-law lost about $10,000 after the money she gave to the now-closed Dawson Funeral Home for her own funeral disappeared.
"We all feel so violated," MacKay said. "How our trust was betrayed in a member of the community we all looked up to and trusted — it takes a long time to get over something like that."
Lowell Oakes, who ran the funeral home, was charged with 66 counts of fraud last July.
That includes 36 counts of fraud over $5,000 and 30 counts of fraud under $5,000.

Image | Debbie Matters

Caption: Debbie Matters, whose parents lost money in the case, said many people in the community have been deeply hurt. (Laura Meader/CBC)

Oakes spoke briefly in court on Thursday to enter his plea, saying he understood the charges he was pleading guilty to.

'Sadness and frustration'

Families CBC spoke to said it was emotional hearing all of the victims' names read out in court, and the amount of money they lost: $425,000 in total.
Some had prepaid funeral contracts, others didn't.
All said they feel betrayed by Oakes.

Image | Kathy Norring

Caption: Kathy Norring said her 96-year-old mother had given Oakes about $8,600.  (Laura Meader/CBC)

"Just to hear all the names, and especially my mom, it just brought back a lot of sadness and frustration," said Kathy Norring.
Norring said her 96-year-old mother had given Oakes about $8,600. Now, she said, her mom is "going to have to pay for her own funeral again."
Crown attorney Christopher White read a statement of facts that said Oakes had a gambling addiction. Oakes' paperwork was described as "disorganized."
The court heard the former funeral director had also borrowed money from some victims, and that a bank manager accused him of mishandling business funds.

'This should never have happened'

Oakes had been a member of the P.E.I. Funeral Services and Professions Board, which regulates the industry.
The board was established in 2016, but it didn't perform its first inspection of the Dawson Funeral Home until 2021.
Family members said it was frustrating that more was not done to protect them.
"This went on for a long, long time and this should never have happened," MacKay said. "There were problems on many levels."
MacKay's mother-in-law prepaid for her funeral in 2012 and died last year, she said. She and her husband had to pay for the funeral a second time.

Image | Peg Gallant

Caption: 'Knowing him as a child, [I was] disappointed in the way he treated people,' Peg Gallant said. (Laura Meader/CBC)

Debbie Matters, whose mother and father purchased prearranged funerals from Oakes in 2014, said the family lost about $18,000.
"I would love to see compensation set up by the government," Matters said, adding that covering the funeral costs of those who've already paid would be enough.
Peg Gallant, 93, paid $4,300 for a pre-arranged funeral. She said she was relieved by Oakes' guilty plea.
"Knowing him as a child, [I was] disappointed in the way he treated people," she said.
Gallant said she hopes Oakes gets help for his gambling addiction.
The Crown will now work on a pre-sentence report and gather victim impact statements, many of which will be read in court.
Because there are so many victims involved, it could be a lengthy process. No date has been set yet for sentencing.
As part of sentencing, the courts could make an order to pay victims back. A bankruptcy process is already underway.
Many of the victims CBC spoke with say they don't expect to get their money back.