ICBC's no-fault insurance faces constitutional challenge from crash victim, lawyers

Civil claim argues corporation's benefits are insufficient, enhanced care policy goes against charter

Image | Tim and Lisa Schober

Caption: Tim Schober and his wife Lisa have adapted to a new reality since he was left in a wheelchair after being struck by a car while riding his bike. Schober says ICBC's new enhanced care insurance model has left him paying for his needs out of pocket. (Submitted by Tim and Lisa Schober)

Tim Schober was an active tennis player, cyclist, hiker and a practising lawyer well into his 60s before a car made an illegal exit on a Victoria highway and crashed into him while he was cycling to work last August.
"By the time things settled down, I had a catastrophic spinal cord injury — a very high one that makes me a quadriplegic," the Saanich, B.C. man said.
After spending seven months recovering in hospital, Schober said he had to spend $130,000 on renovations to be able to navigate his home in a wheelchair.
He can no longer practise law, and requires 24-hour care from his wife Lisa.
Schober has been waiting for months for the Insurance Corporation of British Columbia (ICBC) — the province's public auto insurance provider — to determine how much of those costs will be covered under insurance benefits, and says the wage compensation he's receiving is nowhere near what he earned as a lawyer.
He says his frustration over bureaucracy and long delays motivated him to become an advocate for crash victims dealing with the ICBC's new system.

Image | Tim and Lisa Schober

Caption: Before he was injured, Tim Schober, pictured with his wife Lisa, was an avid cyclist, hiker and tennis player. He's one of the plaintiffs in a constitutional challenge to ICBC's new Enhanced Care auto insurance program. (Submitted by Tim and Lisa Schober)

"I thought of my colleagues that I met at the rehab hospital and many of them don't have the resources that I have," he said.
"And I'm thinking that they will be getting screwed by ICBC and they won't know it or have the ability to challenge it."
Schober is now gearing up for a legal fight as a plaintiff in a constitutional challenge of the province's Enhanced Care insurance program, which the ICBC introduced three months before his crash.

What is Enhanced Care?

In 2020, the B.C. provincial legislature passed Bill 11, making amendments to the Insurance Vehicle Act that came into effect on May 1, 2021.
The biggest change was that people injured in a motor vehicle accident lost the right to take an at-fault driver to court — except in certain cases where the driver committed a criminal offence, such as impaired or reckless driving.

Image | Tim Schober

Caption: Tim Schober says his frustration over bureaucracy and long delays motivated him to become an advocate for crash victims dealing with the ICBC's new Enhanced Care system. (Submitted by Tim and Lisa Schober)

Rather than go through the legal system, drivers, cyclists and pedestrians involved in a collision now deal directly with ICBC. "No-fault benefits" are payments approved by the province to cover rehabilitation, personal care and lost wages for people injured in an accident.
ICBC says the goal of the new program is to cut down on legal costs and drive down premiums for drivers across B.C. The corporation says most of the money it saves is set aside to help improve access to care for crash victims.
"Enhanced Care removed the adversarial approach of suing drivers and the hundreds of millions of dollars going toward lawyers and legal fees every year," ICBC said in an emailed statement.
The only way to dispute ICBC's decisions over compensation is to file a claim with a review board called the Civil Rights Tribunal (CRT), also run by the province.

New system unconstitutional, lawyers say

The non-profit Trial Lawyers Association of British Columbia (TLAB) opposed the Enhanced Care model(external link) from the get-go.
It's the second plaintiff in the civil claim, which was launched July 4 and argues ICBC's new rules go against the Constitution and the Charter of Rights and Freedoms.
The lawsuit argues victims lost two basic protections: "the right to full and fair compensation for their injuries" and the "ability to go to a court of law to oppose the positions taken by ICBC."
It claims people left mentally or physically disabled after being involved in a crash are being denied "legal recognition of their pain and suffering," contrary to section 15 of the charter, which guarantees equality rights and equal protection and benefit of law to all Canadians.
The civil claim calls for Enhanced Care and the no-fault benefits system to be declared "of no force or effect."
Ultimately, the plaintiffs argue anyone who's injured in a motor vehicle accident should not be limited in how much compensation they receive, and should have the ability to sue a person who was at fault and caused them harm.
Schober says he's worried more people in B.C. will find out the hard way that the new system doesn't work.
"They won't get great care, but they won't know about that until somebody — them or a family member — has a catastrophic injury," he said.
In its email, the ICBC said it had received notice of a constitutional challenge. It said the new model "provides more affordable auto insurance with significantly improved care, recovery and income replacement benefits."