Bell Aliant stops slowing internet speed on Labrador Coast
CBC News | Posted: September 25, 2015 2:03 PM | Last Updated: September 25, 2015
Public outcry responsible for return
Bell Aliant is reinstating internet speed to its customers in coastal Labrador communities, bumping them back up to 1.5 MB effective Friday.
The move followed public outcry when Bell lowered speed in the region, in what the company said was an effort to provide more consistent service.
"Feedback from, and consultation with, our customers confirms that consistency of overall Internet service did not improve," said Mark Duggan, corporate affairs advisor with Bell, in an emailed statement to CBC.
But web surfers can't expect to click through content in the blink of an eye.
"Customers will still experience network congestion and speeds below 1.5 MB," wrote Duggan.
As compensation, Bell customers will continue to receive a $10 monthly credit on their bills until improvements to internet infrastructure are made.